Joseph Doyle Email & Phone Number

Dublin, County Dublin, Ireland

Leading a team of 15-30 architects, engineers and consultants, overseeing more than 150 managed services staff. Driving delivery, and supporting sales, of Ericsson's industry-leading OSS and BSS portfolio, across Ukraine, Azerbaijan, Armenia, Georgia, Kazakhstan and Mongolia. My team supports telecom and service provider customers with mission-critical systems and active service delivery.

Moscow, Russian Federation

Leading the BSS & IT, and OSS, pre-sales and delivery function (70-120 direct staff) for most of the former USSR + Mongolia. Driving strategy, business development and supporting sales, arranging solutions with C-level customer interaction, and providing marketing support. Managing a large delivery force bringing mission-critical systems to our telecom customers from global-scale to smaller but still innovative players. Included one of the largest BSS deals ever, later leading to managed operations across multiple countries.

Moscow, Russian Federation

Leading the BSS & IT Offering team of senior professionals driving consultative pre-sales across one of Ericsson's ten regions - strategy, sales and business development, solutioning, with senior customer interaction, marketing support, and line management roles.

Russia, Ukraine And Broader Cis; Scandinavia; Mongolia

Responsible for strategy and pre-sales for one of Ericsson's major portfolio areas, crossing all business units, selling the full range of OSS and BSS solutions, working with customers from Greenland to Mongolia. Leading a distributed team with sales specialists, solution architects and consultants, and working closely with customer accounts, delivery functions and commercial support and other units.

Dunsany, County Meath, Ireland

I look after the works of the writer Lord Dunsany (Edward Plunkett, 18th Baron Dunsany), one of the founders of modern speculative fiction, with pioneering works of fantasy, and some science fiction, mystery and ghost stories. I have located and classified typescripts and manuscripts, unearthing several "lost" and some previously unknown books, stories and plays, and assisted with publication. I deal with fellow scholars, and assist with other aspects of Dunsany operations. I also care for the archive of manuscripts and letters of the fine Irish poet Francis Ledwidge.

Driving BSS and OSS strategy for the region from Greenland to Mongolia, and business development initiatives, (incl. mediation, charging, billing, mobile payments and remittance, network management), multi-year planning, from Ericsson's re-organisation of 2010 on to established operations, supporting customer accounts and customers. Also Program Manager for regional Top 3 growth project, Oct. 2010 to date. Supporting line management role for pre-sales organisation, motivation response program, and other operational roles.

Responsible for Revenue Management, the largest solution area in Ericsson Multimedia (one of Ericsson's three global Business Units), for this 12-country market - including promotion and sales. Also supporting other MMSI initiatives, including Mobile Money, and the transition of Ericsson to a Regional organisation structure.

Driving strategy development and pursuit, for Multimedia and Systems Integration division at Ericsson Eastern Europe and Central Asia. Also supporting various customer interactions and sales, and strategy in Networks division.

Driving business development discussions and developing and reviewing innovations for the business. Working with a small set of local and Western European partners.

Sweden, Moscow, Kyiv, Almaty (Former Ussr -Baltics +Mongolia)

Working with the Vice President for Multimedia and Systems Integration, EECA, with customers at senior levels, and with Customer Account Teams of all sizes, to develop Ericsson and customer business in new aspects of telecoms, identify and grow innovation potential, develop realistic business cases and practical steps to realise them, while also growing and shaping an organisation to sell and deliver. Especially driving innovations in Mobile Advertising and Marketing, TV, etc., and working closely with Marketing Communications.Also working closely with global Business Unit Multimedia. Stockholm, with time in Moscow and Kiev, and visits to other centres in this 12-country CIS + Mongolia territory, plus Dublin.

Dublin And Most Of The Former Ussr

Working directly with customers at senior levels, and with Customer Account Teams of all sizes, to develop Ericsson and customer business, identify innovation potential, develop business cases and drive sales.Within Ericsson Ireland, member of Management Team of Business Consulting Ireland, member of Global Services Delivery Centre Operational Development Forum.

Ireland, Sweden, Global

Senior strategic consultant, working with telecom operators across a wide range of countries, developing operating models, business cases and service innovations. Managing and developing the Process and Organisation aspect of global consulting. Member of Business Consulting Ireland Management Team, sharing in direction of consulting group, and recruiting and developing staff.

Ireland, Uk, Sweden

Senior strategic, service and operational development consultant, working with operators and Ericsson teams, especially in the UK and Ireland. Identifying innovation potential for operators and Ericsson, developing business cases and service frameworks. Working closely with colleagues to develop Business Consulting as a unit of Ericsson Ireland.

Dublin, Ireland

Advising clients on Web strategy, practical challenges and solutions, and supporting blue-chip hosting customers.

Dublin, Ireland

Working with a wide range of blue-chip customers, developing online strategies and practical approaches to realise them. Advising on organisation and marketing aspects. Participating in the development of ebeon, one of Ireland's three largest Web players, and co-driving its consulting business. Ultimately also responsible for the hosting business, with a range of Top 50 customers, some retained after.

Wide range of roles in analysis and reporting of activity at Ireland's largest supermarket company, including monthly report book for management team, and targeted profitability analysis, as well as market intelligence and competitor analysis. Over time, also covered other functions, including strategic marketing and customer care management. Early data science work and development of advanced loyalty scheme deployment to a new market.

Dublin, Ireland

Developing a number of local sites, retail work

Dublin, Ireland

Supporting HR & Pensions functions in Exxon's Irish HQ

Dublin, Ireland

INTRA (internship) assignment, later continued as contract

Bachelor Of Business Studies (Hons), Limited Specialisation In Finance, Supplementary It

Activities and Societies: Academic Council (1993-1995), University Standing Committee (1993-1995), Programme Board for Business Studies.

Telecoms, Ict, Iot And Related Business

Many courses, in telecoms solutions and business aspects, strategy, sales and consultancy, media handling (Ericsson authorized speaker).

Postgraduate (Higher) Diploma, It

Activities and Societies: Hiking, Internet Society

Leaving Certificate, 7 Higher Subjects, All Honours (10 Inter. Cert., 7 As)

Activities and Societies: Student of the Year, 1990 First place award (team), National Physical Education Awards (Kelloggs) Regional.