John Ferguson Email & Phone Number

Woodridge, IL

Drawing on more than a decade of strategic leadership, I deliver value to organizations across operations, team productivity, client satisfaction, and project management functions. As the Senior Director of Operations for Anju Software, I serve as a trusted advisor to decision makers by leading and facilitating information delivery through company.

Woodridge, IL

• As the Director of Client Services, I drove innovation and implementation that impacted customer experience, product launches, and service delivery. I directed a software team that held full accountability for the.
• Influenced major organizational shifts by implementing change management strategies to increase efficiency.
• Drove client retention strategies through a keen focus on collaborative communication with cross-functional teams, stakeholders, and senior leadership.

Woodridge, IL

• In the beginning of my career with Anju, I was a Business Analyst where I conducted in-depth analysis of all software product to ensure corporate and legal compliance measures for multiple projects. Here, I also.
• Customized client solutions through documentation of User Requirement Specifications (URS) and Functional Specification Documentation (FSD).

Chicago, IL

As a Corporate Trainer, I was responsible for the training of all new hires. I created a training program that included over 30 learning modules that focused on advanced selling technique, product knowledge, and organizational culture. This program was successful, and within 90 days of hire, new employees showed significant increases in sales productivity.

Master Of Business Administration, Business Administration

Activities and Societies: Beta Gamma Sigma, Phi Kappa Phi

Bachelor Of Science, Finance