Support Engineer
Discovery Education
Projects: The OnePlace ApplicationDescription: Discovery Education sold a J2EE Portlet Application known as OnePlace to various state school systems and large school districts across the country. Clients were trained in how to utilize the software, and modifications were made per the customer's choice. The primary selling point of the application was the portal had the ability to aggregate all of the different web search tools schools used and return all of the results on one page. Main skills used were core Java 1.4.2, J2EE, Liferay open source portlet, Struts 1.2, Spring 1.2.8, Hibernate 3.1, JSP, Servlets, Tomcat, JBoss, mySQL, SQL Server 2000 & 2005.Developed web applications using Java, JSP, Servlets/Portlets, XML, JavaScript, SQL (mySQL 5.0), Hibernate, JAX-RPC, Apache, Tomcat , Log4J, and the J2EE portlet based applications; Worked with the EJB 2.1 specification utilizing Entity and Session Beans for business logic and database related transactionsUtilized JUnit (version 3.8) for testing Java codeUsed Ant to create software buildsCompleted training and evaluated Websphere Application Server for upcoming projectsProvided technical support for 20 state and district school systems across the countryLead train the trainer workshops via the web and in personWorked with sales team to provide technical expertise, training materials for sales teams and clients, and accompanied sales team on sales calls when requested.Wrote training documents for school administratorsCreated documentation for clients (business and technical)Lead software installation projects for Discovery Education Oneplace Portal ApplicationProvided detail business specifications and functional designs for the development teamWorked with senior management in both Discovery Education and the school systems to ensure that customer needs were met.Lead research efforts to improve software quality