Bill Hunt Email & Phone Number

East Boothbay, Maine, Us

Hodgdon Yachts has been building boats in the Boothbay region for more than 200 years, all under the same family ownership. Today Hodgdon builds Limousine Tenders for superyachts, built the 100' carbon fiber record-breaking sailing yacht Commanche, and many more. Hodgdon also owns the premier full-service boatyard on the midcoast - Hodgdon Yacht Services on the west side of Southport, and the newly expanded Hodgdon Marina in Boothbay Harbor offering fuel and dockage in Mill Cove.

I am running for State Representative for the towns of Boothbay, Boothbay Harbor, Edgecomb, South Bristol, Southport, and Westport Island.

Boothbay Harbor, Maine, Us

Harbor Master for town of Boothbay Harbor, Maine. Responsible for public safety on the water, mooring permits, public relations, and more.

Recent projects include advising a business adding a new product line; consulting with a healthcare company planning a major business process and technology revamp; and assisting a startup with business plan development.

Chanhassen, Minnesota, Us

In this role, one of my key tasks was to deliver visionary leadership for successful transformation of KorTerra to a larger, more dynamic SaaS firm.I drove organizational success by building, directing, and growing a cross-functional team, including product development, quality assurance, DevOps, cloud operations, implementation and training, product ownership, customer success, and customer experience (support).Notable Contributions★ Led successful transition from self-hosting to full Azure deployment while attaining 99.99%+ uptime.★ Enhanced team collaboration and increased overall productivity by transforming from Waterfall to Agile methodology.★ Expanded R&D team size from 8 to 25 developers.★ Decreased product deployment cycle time by more than 75% through establishment of cloud operations and DevOps teams while focusing on new automated deployment processes.★ Ensured development of next-generation products by overseeing deployment of new highly scalable platform architecture.★ Increased team’s efficiency across multiple departments by leading end-to-end implementation of new tools, including Zendesk, DataDog, Lacework, MongoDB, Snowflake, and Atlassian suite.

Minneapolis, Mn, Us

• Led development of product with over 1 million users • Joined post acquisition by KKR to lead transition of Calabrio’s products from client-server to cloud-first SaaS deployment• Implemented new Agile development processes moving towards CI/CD• Cloud sales surpassed on premise in Q3 2018.• Product Development team includes over 120 developers and QA resources in two countries.• Managed over $17,000,000 annual R&D budget.• Managed compliance with PCI, SOC2, ISO-27001, HIPAA, HITECH, and GDPR.

Cary, Nc, Us

Cicero provides activity intelligence and robotic process automation (RPA) software that helps organizations isolate process issues and automate employee tasks in the contact center and back office. Leveraging a suite of sensors, Cicero Insight provides user endpoint analytics by collecting activity data and mapping employee effort to highlight areas for improvement in business processes, compliance, training and application utilization. Business analysts and IT then target these areas with Cicero Automation to automate tasks and simplify employee work. By realizing and removing the barriers to productivity, customers such as Nationwide and UBS use Cicero solutions to build enterprise value by improving performance, reducing cost, and transforming the employee and customer experience.• Led product architecture and development for publicly held global company• Managed key partner and customer relationships globally.• SaaS and on-premise implementations

Alpharetta, Ga, Us

Acquired by Cicero Inc - January 2010.SOAdesk provides desktop optimization and business intelligence for contact center agents allowing for significant economic benefit in the contact center, while enhancing the customer experience and minimizing IT workload. Built on a proven SOA platform, SOAdesk’s United Desktop™ solution provides Agents access to everything they need, presents only what is relevant for each interaction and automatically performs critical functions for the Agent, driving measurably faster, more accurate and more valuable customer interaction – consistently. Ease of implementation and pay as you benefit pricing options offer Clients incredible payback and ROI.

Founded Dirigo Telecommunications, Inc. as a subsidiary of Stroudwater Contact Point. As CEO & CTO built the company to a recognized national level by developing and introducing a completely new Linux-based Voice over IP (VoIP) solution for business communications that goes well beyond the capabilities of typical IP-PBX or ACD solutions. • Developed national dealer network building a pipeline of over $3,000,000 by end of Q1’08.• Designed full product architecture including server components, client user interfaces and middleware. • Defined selection and test criteria for all hardware components including CPUs, boards, power, etc.• Successfully led development teams to complete project on schedule (1 year) and on budget ($2 Million), resulting in receipt of $500,000 development award from the Maine Technology Institute.• Won 5 national awards in first year of release including two “Product of the Year” awards. • Defined and implemented full SDLC processes including Agile development, SQA, training, documentation and support operations allowing company to rapidly achieve sales traction and dealer commitments.

As co-founder and President, built Stroudwater Contact Point into a successful customer contact consulting business. The company focused on working with medium to large enterprises to assist them in fully integrating their communications solutions with their enterprise business processes. • Certified as 1st U.S. independent channel partner to sell Rockwell Spectrum® Enterprise ACD.• Achieved national authorization for both Rockwell and Verint Systems.• Built total revenue from $0 by building a solid, reference-able client base over a five year period with multiple successful projects. Customers included FairPoint Communications, Education Management Corporation, Amtrak, Broadcom and many others.

Milwaukee, Wi, Us

Product Line Manager for all CTI Middleware and Desktop products for leading provider of call center technology. Managed international partnerships with Oracle and Genesys Laboratories.

Milwaukee, Wi, Us

Responsible for design, development, and testing of all CTI and Desktop products for leading contact center technology company.

Fort Lauderdale, Florida, Us

Co-founder and VP of contact center software company that later became a very successful BPO contact center ultimately sold in 2010 to Cyber City Teleservices. Co-designed and led development of software product which was sold to Rockwell Electronic Commerce in 1997.