John Williams Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, Australia

• Appointed to support the creation of a compelling market challenger to the ASX, I led the development of an admissions strategy and technology solution from the ground-up while ensuring full alignment with regulatory.
• Supported the redesign of the NSX value proposition, enabling the build of a leading market offering;
• Decreased time to lodge applications by 20% and streamlined the process to follow-up queries, redesigning and digitising the onboarding process;
• Developed a governance framework for the collation and dissemination of financial information, providing clarity to users while meeting regulator recommendations;
• Proactive in aligning company culture and purpose, bringing the vision to life within organisation and empowering people to own their areas of expertise.

Sydney, Australia

Part of Nomura Research Institute (NRI), NRI FT provides innovative, scalable and agile IT solutions to capital market entities worldwide. As a Market Engagement Consultant, I introduced the Nomura brand and opportunity to the Australian market, leveraging domain knowledge, expertise and a vast market network to further the organisation.

Sydney, Australia

• Promoted to improve technology and process underpinning business critical operations, I led a major system change to strengthen governance and better facilitate listing operations, deploying an enterprise data.
• Developed and implemented a bespoke enterprise knowledge and corporate data repository, replacing the legacy system to de-risk manual processes and optimised time-to-market;
• Realised significant OPEX savings, automating processes, cross-skilling employees and optimising resource utilisation;
• Delivered a 35% increase in employee engagement over 3 years, coaching, through mentoring and cross-skilling initiatives;
• Invited as thought leader to several industry events, including the 2015 Australasian Investor Relations Association and the 2015 Australian Information Industry Association NSW Financial Briefing.

Sydney Area, Australia

• Briefed with improving collaboration and cross-skilling opportunities across the Market Access team in a bid to elevate the customer agenda. I leveraged subject matter knowledge and expertise in the team’s functions.
• Implemented knowledge leadership framework SharePoint for SMEs, increasing collaboration and access to information;
• Led the successful migration of data centres, establishing dual-site operations and retiring legacy software for >2,000 customers;
• Achieved 15% increase in staff engagement, implementing agile work practices for BAU activities;
• Designed and introduced a continuous improvement framework, reducing manual processes and saving >2,500 working hours across the operations division within 2 years.

Sydney Area, Australia

• A secondment, I contributed to strategy across the division and annual planning activities, ensuring operational stability, project implementation and delivery into operations. In addition, I drove performance.
• Delivered a 12% increase in staff engagement during tenure, creating a secondment, rotation program with supporting team members across technology and business divisions;
• Created and deployed centralised knowledge and resource repository, improving data accuracy and reducing reliance on manual report production;
• Centralised communications by rationalising email, fax and phone contacts across business units, reducing costs and improving client experience and service delivery;
• Optimised data management through development and deployment of data quality controls with external processing centre, combining complex information sources.

Sydney Area, Australia

• Delivery of customer-facing support and experience for all ASX retail users and information services functions.
• Redesigned the external complaints process and enhanced reporting reducing the response time for complaints to an average seven days.

Sydney, Australia

Project and delivery management to ensuring trading platform upgrades were implemented with necessary user and performance testing through engagement with the vendor, users and support stakeholders.

Sydney Area, Australia

Business analysis functions to ensure the delivery and support of new business areas. Ongoing analysis and development of the functionality of ASX’s trading systems and technical services, and interacting with vendors and system stakeholders to ensure enhancements meet user requirements.

Sydney, Australia

Sydney, Australia

Providing support services to the quality assurance functions of the Wool Exchange in its operations to provide a platform for the sale of Australian greasy wool.

Sydney, Australia

working at one of the best camping stores in Sydney, possibly Australia with fantastic people in an awesome store!

Navigating Wicked Problems And Ambiguity (Executive Program)

An extension to Design Thinking, this program provided the frameworks, tools and techniques needed to navigate in environments defined by.

Diploma Of Workplace And Business Coaching (10536Nat)

Jorc 2012 - Complying With The Code In The Reporting Environment

Certificate Iv, Workplace And Business Coaching (10535Nat)

The core skills to commence coaching conversations with individuals and teams in the workplace.

Certified Scrummaster

Scrum is the leading Agile product development framework. It provides a foundation and path to delivering business goals in a.

Kepnerandfourie™ Thinking Processes

Critical Thinking Skills is an applied training approach that covers all five thinking approaches in the KEPNERandFOURIE™ suite of.

Certificate Iii In Frontline Management (Bsb31207), Organizational Leadership

New Manager Program (Executive Program)

Graduate Diploma, Applied Finance And Investment (Fnsasic503Ta)

Master’S Degree, Sustainable Management

Statement Of Attainment, Wool Appraiser Accreditation

1 July 2002 - 30 June 2005

Woolclasser Development Program

Bachelor’S Degree, Science

Higher School Certificate, Secondary Education