John Williams Email and Phone Number
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Building technology-enabled, forward-thinking and agile organisations in the face of change, has characterised my career for the past 20 years. Combining this experience spanning large corporate and start-up environments with tenure as a voluntary non-executive director for educational institutions, I provide a holistic, enabling viewpoint in building and maturing capabilities to meet changing market dynamics.Navigating highly regulated industries throughout my career, I possess robust knowledge of complex compliance requirements, governance and the impact on all facets of operations. In turn, as organisations shift in line with the imperative to evolve in line with digitisation and the regulatory agenda, I believe that it is equally important to connect to and improve end-user experience, be that clients, employees, customers or stakeholders. As such, I transform and optimise ways of working that deliver quality customer experience, enabling organisations to define their ‘space’ in the market and build competitive advantage. Most recently, I have played a key role in elevating NSX’s offering, bringing a new vision and service offing to life that is a credible challenger to ASX.I have been passionate about education throughout my life, both in terms of my own personal development and that of my teams as a servant leader, mentor and coach. I bring a unique blend of skills, qualifications (coaching and agile/design/business thinking) and high EQ to drive engagement, performance and capability. Leading with honesty, integrity and high performance standards, I build cross-skilled and collaborative teams who feel an authentic sense of accountability for organisational outcomes. I ask the best of my employees, while giving them the best in return.I welcome new connections. Contact me through LinkedIn.
Cboe Australia
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Director, Australian Equity OperationsCboe Australia Feb 2021 - PresentSydney, New South Wales, Australia -
Head Of AdmissionsNational Stock Exchange Of Australia Sep 2016 - Dec 2020Sydney, AustraliaAppointed to support the creation of a compelling market challenger to the ASX, I led the development of an admissions strategy and technology solution from the ground-up while ensuring full alignment with regulatory requirements. With shared responsibility for CAPEX and OPEX budgets as a member of the executive team, I am involved in all strategic budgeting and review processes, assisting in the finalisation of reports with auditors and for the Board. I continue to manage and cultivate relationships with businesses and other external parties, as a spokesperson and advocate for the organisation, lifting and presenting the company profile Australia-wide.• Supported the redesign of the NSX value proposition, enabling the build of a leading market offering;• Decreased time to lodge applications by 20% and streamlined the process to follow-up queries, redesigning and digitising the onboarding process; • Developed a governance framework for the collation and dissemination of financial information, providing clarity to users while meeting regulator recommendations;• Proactive in aligning company culture and purpose, bringing the vision to life within organisation and empowering people to own their areas of expertise. -
Market Engagement (Consultant)Nomura Research Institute Financial Technologies Jul 2016 - Sep 2016Sydney, AustraliaPart of Nomura Research Institute (NRI), NRI FT provides innovative, scalable and agile IT solutions to capital market entities worldwide. As a Market Engagement Consultant, I introduced the Nomura brand and opportunity to the Australian market, leveraging domain knowledge, expertise and a vast market network to further the organisation.
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General Manager, Listings OperationsAsx Nov 2012 - Sep 2015Sydney, AustraliaPromoted to improve technology and process underpinning business critical operations, I led a major system change to strengthen governance and better facilitate listing operations, deploying an enterprise data repository facilitating the management of corporate and market-related information. As a member of the executive team, I contributed to multi-year business planning, helping the business to leverage technology as a critical enabler. During this time, I also collaborated with HR to implement new performance management frameworks and upskilling programs, bridging skill gaps and creating a culture of collaboration and continuous improvement. • Developed and implemented a bespoke enterprise knowledge and corporate data repository, replacing the legacy system to de-risk manual processes and optimised time-to-market;• Realised significant OPEX savings, automating processes, cross-skilling employees and optimising resource utilisation;• Delivered a 35% increase in employee engagement over 3 years, coaching, through mentoring and cross-skilling initiatives;• Invited as thought leader to several industry events, including the 2015 Australasian Investor Relations Association and the 2015 Australian Information Industry Association NSW Financial Briefing. -
Senior Manager, Market AccessAsx Feb 2011 - Nov 2012Sydney Area, AustraliaBriefed with improving collaboration and cross-skilling opportunities across the Market Access team in a bid to elevate the customer agenda. I leveraged subject matter knowledge and expertise in the team’s functions and products to lead cross-skilling, collaboration and knowledge management initiatives, creating organisation-wide buy-in and accountability to the business’ vision and outcomes. During this period, I also established dual-site operations, migrating data centres to optimise technology infrastructure management. • Implemented knowledge leadership framework SharePoint for SMEs, increasing collaboration and access to information;• Led the successful migration of data centres, establishing dual-site operations and retiring legacy software for >2,000 customers;• Achieved 15% increase in staff engagement, implementing agile work practices for BAU activities;• Designed and introduced a continuous improvement framework, reducing manual processes and saving >2,500 working hours across the operations division within 2 years. -
Manager, Clearing And Settlement OperationsAsx Feb 2010 - Jan 2011Sydney Area, AustraliaA secondment, I contributed to strategy across the division and annual planning activities, ensuring operational stability, project implementation and delivery into operations. In addition, I drove performance measurements on settlement facilities, overseeing process duration, operational uptime and reporting accuracy. Leading 4 direct reports, ~45 indirect team members and holding operational responsibility for ~20 across supporting technology teams, I focused on staff engagement and retention as key to sustainable operations.• Delivered a 12% increase in staff engagement during tenure, creating a secondment, rotation program with supporting team members across technology and business divisions;• Created and deployed centralised knowledge and resource repository, improving data accuracy and reducing reliance on manual report production;• Centralised communications by rationalising email, fax and phone contacts across business units, reducing costs and improving client experience and service delivery;• Optimised data management through development and deployment of data quality controls with external processing centre, combining complex information sources. -
Manger, Company And Investor ServicesAsx May 2009 - Jan 2010Sydney Area, AustraliaDelivery of customer-facing support and experience for all ASX retail users and information services functions.• Redesigned the external complaints process and enhanced reporting reducing the response time for complaints to an average seven days. -
Technical Project Manager, Markets Technology (Secondment)Asx Nov 2008 - May 2009Sydney, AustraliaProject and delivery management to ensuring trading platform upgrades were implemented with necessary user and performance testing through engagement with the vendor, users and support stakeholders. -
Senior Operations AnalystAsx Apr 2007 - May 2009Sydney Area, AustraliaBusiness analysis functions to ensure the delivery and support of new business areas. Ongoing analysis and development of the functionality of ASX’s trading systems and technical services, and interacting with vendors and system stakeholders to ensure enhancements meet user requirements. -
Trading And Market Information AnalystAsx Mar 2005 - Apr 2007Sydney, Australia -
Wool Services OfficerAustralian Wool Exchange Feb 2002 - Mar 2005Sydney, AustraliaProviding support services to the quality assurance functions of the Wool Exchange in its operations to provide a platform for the sale of Australian greasy wool. -
Sales Assistant (Casual)Eastwood Camping Centre Dec 1997 - Feb 2005Sydney, Australiaworking at one of the best camping stores in Sydney, possibly Australia with fantastic people in an awesome store!
John Williams Skills
John Williams Education Details
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Navigating Wicked Problems And Ambiguity (Executive Program) -
The Open Door Coaching GroupDiploma Of Workplace And Business Coaching (10536Nat) -
Amc Consultants TrainingJorc 2012 - Complying With The Code In The Reporting Environment -
The Open Door Coaching GroupWorkplace And Business Coaching (10535Nat) -
Scrum Alliance/ScrumologyCertified Scrummaster -
Thinking Dimensions GlobalKepnerandfourie™ Thinking Processes -
Scouts Australia Institute Of TrainingOrganizational Leadership -
New Manager Program (Executive Program) -
Financial Services Institute Of AustralasiaApplied Finance And Investment (Fnsasic503Ta) -
Sustainable Management -
Australian Wool Exchange LimitedWool Appraiser Accreditation -
Science -
Secondary Education
Frequently Asked Questions about John Williams
What company does John Williams work for?
John Williams works for Cboe Australia
What is John Williams's role at the current company?
John Williams's current role is Director, Australian Equity Operations at Cboe Australia | A Cboe Global Markets Company.
What is John Williams's email address?
John Williams's email address is jw****@****ail.com
What is John Williams's direct phone number?
John Williams's direct phone number is +614133*****
What schools did John Williams attend?
John Williams attended Macquarie Graduate School Of Management, The Open Door Coaching Group, Amc Consultants Training, The Open Door Coaching Group, Scrum Alliance/scrumology, Thinking Dimensions Global, Scouts Australia Institute Of Training, Australian Graduate School Of Management, Financial Services Institute Of Australasia, University Of Sydney, Australian Wool Exchange Limited, Tafe Nsw, Macquarie University, Trinity Grammar School.
What are some of John Williams's interests?
John Williams has interest in Social Services, Children, Education, Environment, Science And Technology.
What skills is John Williams known for?
John Williams has skills like Financial Services, Business Analysis, Financial Markets, Trading, Trading Systems, Leadership, Risk Management, Capital Markets, Project Delivery, Investment Banking, Portfolio Management, Vendor Management.
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