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Sr. Business analyst skilled at the analysis of business processes and associated systems, determination of process gaps, the development of recommendations for process improvement and requisite systems enhancements. Experienced Product Owner in a SAFe agile development environment.
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Sr. Business AnalystAt&T Mar 2021 - Aug 2022Managed wireless order flow for a major national wireless provider including activation and provisioning changes for enterprise customers. Leveraged knowledge of systems architecture and prior involvement in agile development to develop recommendations for improved order flow and systems enhancements to reduce fallout and improve the overall customer experience. -
Sr. Business AnalystVertek Feb 2012 - Dec 2020Burlington, Vermont AreaAs Business Analyst/Product Owner in a SAFe agile software development environment for a major wireless provider's enterprise customer ordering integration channel, provided strategic product direction, developed user stories, participated in daily scrum sessions and periodic releases ensuring enhancements were delivered on time and within budget. Analyzed business processes, developed process mapping diagrams with MS Vizio, documented process gaps and developed recommendations for future modes of operation for multiple client organizations. -
Managing ConsultantDestiny Communications, Inc. Apr 2003 - Feb 2012Provided analysis, optimization, telecom expense management and project related services for enterprise voice, data and video networks.
John Johanson Skills
John Johanson Education Details
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Business Management
Frequently Asked Questions about John Johanson
What is John Johanson's role at the current company?
John Johanson's current role is Sr. Business Analyst.
What is John Johanson's email address?
John Johanson's email address is jj****@****tek.com
What is John Johanson's direct phone number?
John Johanson's direct phone number is +180287*****
What schools did John Johanson attend?
John Johanson attended Centenary University, University Of Connecticut School Of Business.
What skills is John Johanson known for?
John Johanson has skills like Telecommunications, Management, Strategic Partnerships, Voip, Product Management, Managed Services, Unified Communications, Program Management, Solution Selling, Business Development, Leadership, Networking.
Not the John Johanson you were looking for?
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John Johanson
Chicago, Il3comcast.net, crateandbarrel.com, crateandbarrel.com2 (800) 9XXXXXXX
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John Johanson
Dallas, Tx -
5juno.com, roadrunner.com, ameritech.net, realogicinc.com, aramsco.com
4 +122468XXXXX
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1winona.edu
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