Jim Johnson Email & Phone Number

Plano, Tx

Complete intake interviews with prospective clients, collect client information and maintains database, resolve problems and handle client issues in a professional manner, monthly activity reporting, represent the firm at networking events, maintain relationships with past and current firm clients, and market the firms services to attract new prospective customers and various group and individual events. At Miller Law Office, PLLC, we help out clients with Wills, Probate, Estate Planning, and assist with Elder Law,

Richardson, Texas

Serve as the subject matter expert on products and services offered to internal and external customers. Provide sales presentations, thorough product demonstrations on all available products and services offered at any given time relevant to customer wants and needs. Overcome customer objections and perceived pricing and product features and benefits. Follow up with all prospects, customer past and present to make sure they are completely satisfied with the dealership and all departments.

Rockwall, Texas

Serve as the subject matter expert on products and services offered to internal and external customers. Provide sales presentations, thorough product demonstrations on all available products and services offered at any given time relevant to customer wants and needs. Overcome customer objections and perceived pricing and product features and benefits. Follow up with all prospects, customer past and present to make sure they are completely satisfied with the dealership and all departments. Provide a level of customer service that ALL customers are satisfied to the level of providing a perfect Customer Satisfaction Survey upon every completed transaction.

Dallas/Fort Worth Area

I delivered radioactive pharmaceuticals to oncology offices for patients receiving PET Scans. I was responsible for timely and accurate delivery to assigned customers on a designated route.

Team Sellors, Addison, Texas

Manages, recruits, grows and develops a sales team that provides needs based life and supplemental insurance coverage to middle American families. The team is also responsible for maintaining existing clients and recapturing lapsed, cancelled or unpaid policies that are no longer in effect. Goals are achieved by developing and communicating vision and expectation levels to team members, and integrating different team functions to meet and/or exceed personal, team, agency and company goals.

Managed a nation wide territory with approximately 15,000 REO properties. Responsibilities included inspecting properties periodically for safety, security, and sanitary purposes, providing feedback after each inspection to report status and condition of each property, and educating Real Estate Agents and Property Management Contractors to assure all Bank of America guidelines are being followed. Managed travel arrangements, personal expenses, and time allocation throughout the fiscal year. Also assisted in developing Standard Operating Procedures for all Operation Consultants in order streamline and improve processes on a going forward basis.

Managed all aspects of Church Facilities and Information Technology needs. Responsibilities included all aspects pertaining to building interior/exterior maintenance, landscaping and managing internal data and telecommunications networks, software/hardware, infrastructure, and optimizing all utilities consumption. Managed all aspects of vendor negotiation/management, scheduling all building activities, support personnel, and departmental budgets. Saved the church over $80,000 in operating cost and/or expenditures in less than 20 months.

Appraised residential home and land properties for new sales, refinance, and/or foreclosure purposes utilizing a Texas Real Estate Appraiser's License. Performed market research, property history analysis, market and trend analysis, and provides an estimate of property valuation for customers and lenders. Youngest Staff Appraiser to receive the President’s Club Award

Acquired new marketing opportunities and facilitated special project opportunities as an individual contributor to the Director of Verizon's Customer Network Support/Centralized Network Operations Group. Managed consecutive special projects and assignments. Marketed corporate and departmental capabilities through presentations, demonstrations, and facility tours to Fortune 100 companies, which increased win rates and secured multi-million dollar contracts that annually exceeded $10M in incremental revenue. Facilitated strategic projects requiring the creation of unique cross-functional teams, developed job specific policies and procedures, and assigned job responsibilities that assured successful development, implementation, and completion.

Managed all aspects of pricing, margin performance, and process and procedures for an annual revenue stream of $100+ million in maintenance, time & material, move, add and change labor rates, and implemented total life cycle management on "voice" products and services in the GTE portfolio. Served as the subject matter expert in the area of installation, maintenance, and repair labor pricing on five separate product teams collectively responsible for a combined National revenue stream in excess of $350M with a combined margin performance in excess of $70M. Served as corporate liaison between GTE and its vendors providing advanced products, with responsibilities that included negotiating contracts, setting pricing levels, calculating forecast demands, assisting in new product standardization, communicating product promotions, and developing plans for customized solutions.

Supported technologically advanced telecommunications products in the area of pre- and post-sale support for technical applications, features and benefits analysis, configurations, implementations, and programming issues to all management levels within GTE's sales organization. Dispensed Subject Matter Expert advice and provided liaison support to a national sales force and vendors, Product Standardization Managers, Product Management, and all other Headquarters staff. Updated, edited, and distributed internal sales promotion and support documentation. Also reviewed external documentation for technical accuracy prior to delivery to the field on specific product and service offerings in a timely and efficient manner.

Partnered with customers as an Account Manager, responsible for selling telecommunication equipment and service solutions over the telephone, or face-to-face to a base of 200 to 2000 end-user customers in a consultative manner. Performed account prospecting, customer profiling and analysis, equipment demonstrations, pricing and proposal support, consultative sales collaborations, coordination of installation due dates, and post-sales support. Established and maintained long-term customer relationships through account management, customer services, and cooperative communications. Identified customer needs and tailored custom solutions with feature rich products and services available in the GTE portfolio.

Bba, Business Administration

Education record

Activities and Societies: Sigma Nu

High School Diploma