Jared Lundy Email & Phone Number

Lake Oswego, Oregon, United States

Developing and auditing IT infrastructure and cybersecurity policies.

Portland, Oregon, United States

• Provide hardware and software IT support remotely and in person, including installing IT equipment onsite, performing inventory management, and configuring new user accounts and changes in identity management platform
• Onboard new hires and offboard terminated employees
• Coordinate with vendors for cabling/ infrastructure needs
• Procure hardware and software
• Conduct quarterly software and hardware audits
• Assist system administration team with performing IT infrastructure process and procedures

Bakersfield, California, United States

In addition to previous tier II responsibilities, lead and coordinate special projects, coordinates with Telecom Admin on phone related tickets/projects, delegates staff assignments, lead the mass deployment and receipt of department equipment for work from home staff.

Bakersfield, CA

Analyzes, researches and assists with the resolution of network, cabling and connectivity issues. Coordinates repairs with appropriate vendors, documents service and repair activities. Participates in reviewing new products and improvements in existing equipment. Trains new staff and delegates work to temporary staff. Manages mobile devices through.

Maintains, troubleshoots and repairs all electronic hardware (PCs, mobile devices, printers and TVs). Images PCs, sets up mobile devices and installs equipment for staff use. Performs upgrades and migrates user data. Manages user accounts in Active Directory. Trains users on equipment operation. Regularly updates inventory database.

Fresno, California Area

As tier II support, worked through the HEAT ticketing system to complete unresolved tickets. Also responsible for hardware installs/replacements, imaging workstations through PXE, deploying software through SCCM and general troubleshooting. Oversaw multiple large-scale equipment deployments at new facilities.

Fresno, California Area

Managed over 20 customer accounts encompassing 210+ locations. Actively responded to queries and technical issues via phone, email & customer support portal. Established & implemented efficient procedures for entire technical support process. Developed & used tools/software to identify, document, track and resolve reported issues. Closely collaborated with.

Madera, CA

Responsible for accounts payable/receivable, processed company payroll, analyzed and prepared contract proposals. Assisted the president on day-to-day tasks and long term projects, as well as representing the president in communication with clients and vendors.

Fresno, California

Assisted the office manager in long term projects, assisted the service coordinator in day to day tasks as well providing customer service/support on a daily basis, database management and data entry.

Fresno, California Area

Computer maintenance/repair, technical support, occasional office/clerical work.

Education record

High School