Justin Lyman

Justin Lyman Email and Phone Number

Passionate leader | Process and people developer | Technical Support | SQL | Data Driven Results @ Daxko
birmingham, alabama, united states
Justin Lyman's Location
Greater Fond du Lac Area, United States
Justin Lyman's Contact Details

Justin Lyman personal email

n/a
About Justin Lyman

Experienced Manager with a demonstrated history of working in the airlines/aviation industry. Skilled in Operations Management, Airports, Commercial Aviation, Team Building, and Flight Planning. Strong operations professional with a Bachelor of Arts from Lakeland College.

Justin Lyman's Current Company Details
Daxko

Daxko

View
Passionate leader | Process and people developer | Technical Support | SQL | Data Driven Results
birmingham, alabama, united states
Website:
daxko.com
Employees:
295
Justin Lyman Work Experience Details
  • Daxko
    Manager, Technical Services
    Daxko Apr 2024 - Present
  • Daxko
    Technical Services Team Lead
    Daxko Apr 2022 - Apr 2024
    Effectively managed and lead a specialized technical support team consisting of 5+ people to drive companyefficiency and success.• Worked to ensure a positive and hassle-free customer experience.• Trained new-hires and provided coaching as needed to maintain company success.
  • Daxko
    Tech Services Engineer
    Daxko Jun 2021 - Apr 2022
    • Develop complex SQL queries to correct and maintain data integrity.• Troubleshoot, reproduce, and document issues and/or execute data fixes.• Collaborate across teams regarding business and product needs of customers.
  • Daxko
    Customer Service Advocate
    Daxko Jun 2020 - Jul 2021
    Greater Chicago Area
    • Developed, coached and trained employees on departmental administrative rules and procedures.• Maintained a CSAT score of 9.8 while handling multiple clients and projects at the same time.• Suggested areas for improvement in internal processes along with possible solutions.• Supported sales partners to address customer's needs and help grow customer's and Daxko's business.
  • American Airlines
    Customer Service Manager
    American Airlines Jul 2019 - Oct 2020
    Chicago, Illinois
    Supervised employees and assessed performances to determine training needs and define accurate plans fordecreasing process lags.• Listened to customers, investigate and resolved customer inquiries through correspondence and research.• Collaborated with peers to develop and advance company-wide initiatives and strategies.
  • Piedmont Airlines
    General Manager
    Piedmont Airlines Apr 2018 - Jul 2019
    Portland, Maine
    • Directed Management Team and Team Members towards achievement of station's financial goals.• Managed budget implementations, employee reviews, training, schedules and vendor contractnegotiations.• Met 2018 scorecard goal and overall 2018 budget goal of +/- 3% with a -1.4%.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Piedmont Airlines
    Customer Services Agent
    Piedmont Airlines Oct 2017 - Apr 2018
    Portland, Maine
  • Piedmont Airlines
    Manager Of Station Support - Tdy
    Piedmont Airlines Nov 2016 - Oct 2017
    •Included 24/7 oversight of Nantucket and Martha's Vineyard seasonal airport stations, to include housing and meals for approximately 15 TDY employees on ACK/MVY.•Managed departmental budget, approving expenses and controlling costs to goal.•Manage a distributed workforce spread out between multiple locations.•Developed detailed plans and schedules, including goals, risks and resource allocation.
  • Piedmont Airlines
    General Manager
    Piedmont Airlines Sep 2015 - Nov 2016
    Bakersfield, California
    • Directed Management Team and Team Members towards achievement of station's financial goals.• Managed budget implementations, employee reviews, training, schedules and vendor contractnegotiations.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.• Started station from ground up to include all employee staffing, equipment projections, vendor choices and other startup items.
  • Piedmont Airlines
    General Manager
    Piedmont Airlines Sep 2014 - Aug 2015
    Mci - Kansas City International Airport
    • Directed Management Team and Team Members towards achievement of station's financial goals.• Managed budget implementations, employee reviews, training, schedules and vendor contractnegotiations.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.• Started station from ground up to include all employee staffing, equipment projections, vendor choices and other startup items.
  • Piedmont Airlines
    Systems Training Coordinator
    Piedmont Airlines Oct 2011 - Aug 2014
    Charlotte, North Carolina, United States
    • Manage a classroom of up to 30 new and returning employees. • Deliver new hire and recurrent training in a classroom and in on-the-job setting.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.• Maintain regulatory records and perform spot-audits in field cities.
  • Piedmont Airlines
    Station Manager
    Piedmont Airlines Jun 2010 - Oct 2011
    Albany, New York, United States
    • Directed Management Team and Team Members towards achievement of station's financial goals.• Managed budget implementations, employee reviews, training, schedules and vendor contractnegotiations.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.• Started station from ground up to include all employee staffing, equipment projections, vendor choices and other startup items.
  • Piedmont Airlines
    Ramp Agent
    Piedmont Airlines Mar 2009 - May 2010
    Portland, Maine

Justin Lyman Skills

Airlines Aviation Commercial Aviation Flights Airports Aircraft Flight Safety Civil Aviation Flight Planning Charter Operations Management Customer Service Airline Management Sabre Transportation Human Factors Team Building Ticketing Travel Management General Aviation

Justin Lyman Education Details

Frequently Asked Questions about Justin Lyman

What company does Justin Lyman work for?

Justin Lyman works for Daxko

What is Justin Lyman's role at the current company?

Justin Lyman's current role is Passionate leader | Process and people developer | Technical Support | SQL | Data Driven Results.

What is Justin Lyman's email address?

Justin Lyman's email address is justin.lyman@aa.com

What schools did Justin Lyman attend?

Justin Lyman attended Lakeland College.

What are some of Justin Lyman's interests?

Justin Lyman has interest in Children, Environment, Science And Technology, Human Rights, Arts And Culture.

What skills is Justin Lyman known for?

Justin Lyman has skills like Airlines, Aviation, Commercial Aviation, Flights, Airports, Aircraft, Flight Safety, Civil Aviation, Flight Planning, Charter, Operations Management, Customer Service.

Who are Justin Lyman's colleagues?

Justin Lyman's colleagues are Diana Weaverhuff, Samantha Houston, Kevin Shaffer, Samuel Johnson, Mallori Edginton, Sergio Nickolas Herrera, Traci Cook.

Not the Justin Lyman you were looking for?

  • Justin Lyman

    Online Marketing Director At Penton
    United States
    2
    yahoo.com, penton.com

    1 (212) 2XXXXXXX

  • Justin Lyman

    Alternative Health Practitioner - Herbalist, Reiki Practitioner And Spiritual Advisor
    Spokane, Wa
    4
    creativereflectionswebdesign.com, creativereflectionswebdesign.com, gmail.com, hotmail.com

    2 +150998XXXXX

  • Justin Lyman

    Cfo At Trillium Community Health Plancentene Corporation
    Portland, Oregon Metropolitan Area
    7
    blueshieldca.com, cambiahealth.com, gmail.com, gmail.com, centene.com, centene.com, centene.com

    2 +150322XXXXX

  • Justin Lyman

    Cto/Director Of Information Technology At Greenwave Finance
    Lehi, Ut
    5
    gmail.com, gmail.com, onsetfinancial.com, surfwatchlabs.com, greenwavefinance.com

    4 +180161XXXXX

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.