James Smith Email & Phone Number

Wellingborough, GB

Milton Keynes, England, United Kingdom

Milton Keynes, United Kingdom

Newport Pagnell, Milton Keynes, United Kingdom

BI WORLDWIDE EMEA produces measurable results for clients by driving and sustaining engagement with their employees, channel partners and consumers. A global leader in sustainable engagement, events, and sales and channel strategy, the company produces award winning, fully tailored strategies that are proven to influence perceptions, change behaviour and.

Leicester, United Kingdom

〉 Primary liaison for a number of key accounts, overseeing extensive change processes, ensuring continuity of service and building foundations for future business.

London

〉 Primary operational liaison for key accounts collectively worth in excess of £15 Million.〉 Personally selected by senior management to take the lead on many of our most valuable, business-critical contracts, including Ferrari, British Airways, Arsenal FC & Jaguar.〉 Successfully managed delivery of a Europe-wide program for a major financial brand.

London, United Kingdom

〉 Day-to-day management of 22 people including hiring/firing, training & development, administration and internal grievances. Created an atmosphere of trust and respect with staff. 〉 Successfully implemented company-wide training programmes and operational initiatives resulting in greater staff productivity and significantly improved customer satisfaction.

London, United Kingdom

〉 Varied responsibilities across different departments, principally handling administrative enquiries from students and general pastoral care.〉 Granted a sabbatical by Quintessentially to take this position during a transitional period at the company, in recognition of my desire to broaden my experience in the public sector.

London, United Kingdom

〉 Delivered service and managed relationships to a portfolio of the highest-level private clients.〉 Consistently achieved excellent customer-service standards, resulting in my exceeding company-standard and targeted membership renewal rates every year in this role.

London, United Kingdom

〉 Recruited students, processed applications and assisted with clearing process.〉 Developed strong interpersonal and organisational skills, coordinating efforts with a large admissions team and directly working with students to find the best solutions for them.〉 Temporary position during first and second year university summer breaks.

Miami, Florida

〉 Temp placement in the newly opened Miami office during my final University summer break.〉 Developed and expanded the local client and vendor databases, requiring me to initiate contact with various stakeholders and handle sensitive confidential information on a daily basis.

Harpenden, Hertfordshire

〉 Responsible for staff schedules, hiring & training of new employees, financial administration and maintaining stock levels and cashing out/locking up, in addition to serving customers.〉 Quickly promoted after starting as bartender, giving me an early awareness of the importance of planning, resource-management and general business acumen.

Bachelor'S Degree, Media Arts, 2:2

Education record