James Stegner Email and Phone Number

- Delivered innovative digital experiences across desktop, mobile, and tablet devices for leading companies in retail, financial services, insurance, pharmaceutical, robotics, and data storage industries- Collaborate with User Experience, Visual Design, and Technology teams across different geographies from the requirements-gathering phase through implementation to complete large, complex projects on time and on budget- Prioritize initiatives into digital roadmaps based on customer needs and business value- Identify, scope, and implement differentiating features and functionality that enhance the user experience and generate revenue- Document user stories, functional specifications, and processes needed to support solutions- Introduce rigorous decision frameworks to evaluate solution options and drive consensus among key stakeholders- Onboard, supervise, and mentor junior members of the team

- Collaborated with project sponsors, web experience team, and usability team to define business processes and system requirements for customer facing quoting web application- Provided recommendations to streamline quoting processes to improve customer experience, reduce development costs, and increase online sales- Acted as key contributor to define new requirements framework that reduces ambiguity and increases accuracy

- Authored use cases, functional specifications, and supporting documents to define system requirements- Partnered with internal and external stakeholders to integrate multiple third parties into application to sell personal automobile and property insurance policies- Leveraged soapUI and HP Quality Center to create automated tests suites that reduced testing efforts by 60%

- Executed unit and integrated tests to confirm system functionality matched requirements- Escalated all critical defects to appropriate parties to ensure timely resolution- Identified, prioritized, and implemented system enhancements

- Led office hours and review sessions to reinforce critical concepts of course material