John Stripling Email & Phone Number

Tyler, Texas, United States

Primarily, I manage existing market recovery projects aimed at discovering missed passings inside of Optimum's current footprint known as Homes Passed Recovery. Secondary responsibilities include forming and planning defensive strategies for existing company footprint against potential subsidized overbuilds. This workload includes working with vendors and.

Tyler, Texas, United States

• Oversee the timely completion of projects through various stages of its life cycle, and to keep it within its budget. Responsibilities include setting up projects in Work Front management software, collecting and.
• Developed standardized project layouts to enhance reporting
• Developed reporting based on standardized layouts to provide a more accurate status of projects for management.
• Initiated database clean-up of projects to fill in missing data points for budget and forecasting needs.
• Manages on average 200 + node split projects in various stages across Altice USA’s footprint
• Managed multiple weekly status calls based on geography to gather updates and address issues.

Tyler, Texas Area

• Responsible for departmental data mining, forecast modeling, and leading & supporting operational projects through teamwork and communication. Managed, maintained and developed various reports, KPIs and dashboards in.
• Advised on process changes and led development on compliance reporting that reduced unnecessary Service Visit truck rolls and increased charge-back percentages from below 50% to 98%, which resulted in an increase in.
• Worked with conversion team to migrate reports to new platform
• Developed complex aging equipment reporting for a new equipment capitalization model.

Tyler, Texas Area

• Managed, maintained and developed various reports, KPIs and dashboards in the areas of workforce management, contract labor analysis and invoicing, and operational process compliance reporting. Communicated reporting.
• Acted as subject expert with mining data related to workforce management and customer equipment.
• Developed contract labor intelligence reporting that reduced labor cost by $600 K annually.

Tyler, Texas Area

• Collect and analyze data from multiple sources to develop key metrics in areas related to Technical Operations and Plant statistics. Developed KPIs, Dashboards, Manpower Assessment, Contract Labor Analysis and adhoc.
• Overhauled legacy reporting and refined metrics used to define performance for field operations.

Tyler, Texas Area

• Developer for the regional Dashboard which provides daily updates for key metrics that drive the business. Developed a tool used by senior staff for the purpose of modeling and developing subscriber budgets. Key.
• Developed and managed a successful Inventory Reconciliation process for CPE (30% increase in inventory accuracy).
• Successfully modeled rate increase impact to over 300K customers and oversaw implementation for 5 years.

Tyler, Texas Area

Provide field level analysis to local and call center level managers and supervisors to help them drive their business. Analysis provided quality control in the fields of work orders, equipment, billing process, NSF reconciliation.

Provide field level analysis to local and call center level managers and supervisors to help them drive their business. Analysis provided quality control in the fields of work orders, equipment, billing process, NSF reconciliation.

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