Jyaes Tan Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

• Build trusted relationships with clients to support their strategic, operational, and implementation initiatives. Responsible for providing high-quality advice and solutions for clients, and leading a team of.
• Designed an operating model focused on driving innovation, improving back-end efficiencies, and supporting continuity of care, for a large national healthcare organisation with ~4000 staff.
• Designed a value chain, service catalogue, and service delivery model for a top ranked global university’s Marketing & Communications function that will achieve better process consistency and quality of services.
• Acted as a trusted adviser for a state-based aged care provider's enterprise transformation program.

Brisbane, Queensland, Australia

• Led large-scale Strategy, Operating Model, and Transformation engagements. Managed and provided leadership and guidance to a team of consultants. Key highlights include;
• Designed an operating model aimed at delivering person-centred, locally-based care for a one of the largest employers in Queensland which will realise ~$35M in benefits over 5 years.
• Led the Change & Communications workstream for a workforce transformation program for a large organisation with >8000 employees.

Adelaide, South Australia, Australia

• Senior Consultant in PwC’s national Healthcare consulting practice. Worked across business operations and transformation projects for large private organisations, and local and federal government. Key highlights include;
• Optimised a state flagship hospital's order and fulfilment processes for medical consumables resulting in ~34% improved efficiencies.
• Designed the vision, capability map, and roles for an incoming statewide procurement function.
• Designed a board-endorsed Digital Strategy for a Health Network comprised of over 160 sites across the state.
• Supported the development of a Digital Strategy for one of Australia's largest private health insurer.

Adelaide, South Australia, Australia

• Part of a state funded start-up to supply ~140 million masks within 6 months to both state and federal government, in response to PPE shortages during the COVID-19 pandemic. Key highlights include;
• Design a lean the end-to-end process from raw material procurement to order fulfilment.
• Implement a Materials Requirement Planning system to track and monitor inventory.
• Significantly improved inventory turnover rate, delivery-in-full-on-time, and forecast accuracy over 6 months as part of continuous improvement efforts.

Adelaide, South Australia, Australia

• Led various initiatives to support standardisation of Group Supply Chain systems and processes globally. Key highlights include;
• Implemented Material Requirements Planning processes and systems for Detmold’s China operations, resulting in ~95% DIFOT within the first month of implementation.
• Led a gap analysis to identify change requirements for implementing Detmold’s Enterprise Resource Planning solution across an acquired business.

Adelaide, South Australia, Australia

• Business Analyst in Detmold’s Enterprise Transformation Team responsible for driving customer agility and efficient processes across Group Functions. Key highlights include;
• Designed and improved end-to-end Sales and Marketing processes based on lean principles, resulting in ~60% data quality improvement, and ~40% reduction in process waste.
• Identified ~15% in Procurement cost savings through supplier rationalisation opportunities.
• Reduced global financial reporting process time taken by ~60% through implementing an automated solution.

Graduate Certificate In Digital Health Transformation

First Class Honours

Graduate Diploma In Legal Practice, Law

Bachelor Of Laws - Llb, Law

Second Class Honours

Bachelor Of Commerce - Bcom, Business/Commerce, General

South Australian Certificate Of Education, 96.15 Ter/Atar