Jürgen Marx Email and Phone Number
Jürgen Marx work email
- Valid
Jürgen Marx personal email
Customer Service, Kundenservice, Call-Center Steuerung, Peformance-Management, Portfoliomanagement, Geschäftsprozess-Optimierung, After-Sales Management analytisch, strukturiert, Kunden begeisternd, Optimist, stressrestistent
Service Transformation (St) Gmbh
View- Website:
- service-transformation.de
- Employees:
- 9
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Senior TransformerService Transformation (St) GmbhTrier, Rp, De
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Head Of Planning And Outsourcing ManagementCanyon Bicycles Gmbh Jan 2022 - PresentKoblenz, Rheinland-Pfalz, Deutschland -
Director Outsourcing ManagementCanyon Bicycles Gmbh Jan 2022 - Aug 2022Koblenz, Rheinland-Pfalz, Deutschland
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Senior ConsultantJunokai Gmbh Dec 2015 - Dec 2021Berlin, DeutschlandAuf- und Umbau von Service-Center-Strukturen; Prozessmanagement; Interimsmanagement; Performancemanagement; Projektmanagement; Workforce Management; Ramp Up – Ramp down Planungen; Preisgestaltungen und Performancemodelle; Business Cases; Due Diligence; Strategisches Outsourcing Management; Standortanalysen (Make or Buy); RFP/RFQ Prozesse One-/ Near- und Offshore -
Commercial ManagerCapita Germany Gmbh May 2015 - Nov 2015Dortmund Und Umgebung, Deutschland
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UnternehmensberaterConsultant / Freelancer Jul 2013 - Apr 2015Insourcing, Outsourcing, Kundenservice, Customer Care Management, Call-Center Steuerung, Partnermanagement, Dienstleister-Steuerung, Mitarbeiterführung, Führung, Procurement, Prozessmanagement, Vendor Management, Vertragsmanagement, Business Cases, Forecasting, E-Auction, KPI-SLA Management, Vergütungsmodelle
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Strategic Outsourcing ManagerDeutsche Telekom Mar 2008 - Jun 2013Customer Care Management, Vorbereitung und Durchführung von Preis- und Vertragsverhandlungen, Gestaltung vertraglich-kommerzieller Regelungen für die operative Leistungserbringung von Callcenter-Dienstleistern, Strategische Dienstleister-Steuerung, Verantwortlich für die übergreifende Mengen- und Budgetplanung, Entwicklung und Umsetzung eines Dienstleister-Performance- und Vergütungsmodells zur mittelfristigen Dienstleistersteuerung, Durchführung von Dienstleister Business Performance Reviews, Projektleitung und Teilprojektleitung von strategischen Projekten im Customer Careumfeld, Personalführung -
Senior ConsultantDetecon International Gmbh Aug 2002 - Feb 2008 -
ConsultantDiebold Business Solutions Dec 2000 - Aug 2002
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Logistik-KoordinatorSiegenia-Aubi Kg Jul 1995 - Nov 2000
Jürgen Marx Skills
Jürgen Marx Education Details
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Betriebswirt (Vwa) -
Fachhochschule BingenVerfahrenstechnik
Frequently Asked Questions about Jürgen Marx
What company does Jürgen Marx work for?
Jürgen Marx works for Service Transformation (St) Gmbh
What is Jürgen Marx's role at the current company?
Jürgen Marx's current role is Senior Transformer.
What is Jürgen Marx's email address?
Jürgen Marx's email address is jm****@****yon.com
What schools did Jürgen Marx attend?
Jürgen Marx attended Universität Trier / University Of Trier, Fachhochschule Bingen.
What are some of Jürgen Marx's interests?
Jürgen Marx has interest in Südtirol, Radfahren, Klettern, Krimis, Bergsteigen.
What skills is Jürgen Marx known for?
Jürgen Marx has skills like Telecommunications, Integration, Business Transformation, Strategy, Product Management, Management Consulting, Program Management, Outsourcing, Wireless, Business Analysis, Change Management, Performance Management.
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