UC specialist, Project Engineer, Onboarding manager, Technical advisor, Consultant, Solution architect, Product Manager12+ years within Business Ready Solutions such as UC and PBX solutions, POS Retail HW/SW and Cloud hosted all-in-one business management systems.10 years within Telco/IT RAN + Core network and Unified Communication & PBX.Broad process knowledge in incident and ticket handling. 12+ years in ITIL operation.Experienced SPOC, taskforce manager, project coordinator, strategic communicator, concept building, and advisor in user intuitive behavior.Highly skilled in handling and installation of major roll-outs at larger sites in Scandinavia and Germany.Proven in training and coaching clients and colleagues. Coordinator and stakeholder of knowledge sharing across the company as well as among clients and in seminar groups.An active player in developing and describing new features and functions according to customer needs, requirements and user behavior. Excellent skills in analyzing and troubleshooting on-site, thru remote sessions and phone support. Creative and with a forward minded thinking to insure that all scenarios can be handled even a simple tool enviorment.I enjoy and take great pride in facilitating in complex set-ups and solution requirements. I appreciate to participate in internal and external seminars as coordinator and trainer. I thrive by working as a knowledge backbone throughout the different modules and solutions.I'm a pratical do'er and enjoy physical and practical work. I’m a true team player, and take great pride in knowledge sharing. Humor and smile is very important to me, as I believe that it makes our everyday a lot easier. My personal mentor slogan is “Be good at what you find difficult, and become better at what you're good at”.Keywords: Consultant, Engineer, Support, Coach, Trainer, Telco(GSM, GPRS, UMTS, LTE), Unified Communication, PBX, POS, Retail, Integration, Manuals, Guides, Infrastructure, Application, Hardware, Software, User Behavior, Concept, Advisor, Solution, Architecture, Coordinator, Teambuilding, Social events.