Kirill Ivanov
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Kirill Ivanov Email & Phone Number

Customer Success Manager | Leading Client Engagement & Growth in CEE A&G Markets at Elsevier at Elsevier
Location: Budapest, Budapest, Hungary 9 work roles 3 schools
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Customer Success Manager | Leading Client Engagement & Growth in CEE A&G Markets at Elsevier
Location
Budapest, Budapest, Hungary
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Kirill Ivanov is listed as Customer Success Manager | Leading Client Engagement & Growth in CEE A&G Markets at Elsevier at Elsevier, a company with 9526 employees, based in Budapest, Budapest, Hungary. AeroLeads shows a matched LinkedIn profile for Kirill Ivanov.

Kirill Ivanov previously worked as Customer Success Manager at Elsevier and Research Intelligence Customer Consultant at Elsevier. Kirill Ivanov holds Master Of Science - Ms, Applied Statistics And Network Analysis from Higher School Of Economics.

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About Kirill Ivanov

As a Customer Success Manager at Elsevier, I empower Academic & Government clients in Central and Eastern Europe to achieve their research goals. I consult a diverse range of stakeholders, from HEI leaders to research staff and analysts, offering tailored insights across Elsevier’s portfolio, including Research Intelligence, Life Sciences, and Engineering solutions.My role is cross-functional, involving close collaboration with Sales, Product, Marketing, and Customer Service teams to deliver holistic support. With a background in data analysis, software development, and localisation, I bring a comprehensive approach to driving client success and enhancing engagement.

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Elsevier
Elsevier
Customer Success Manager | Leading Client Engagement & Growth in CEE A&G Markets at Elsevier
amsterdam, north holland, netherlands
Website
Employees
9526
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9 roles

Kirill Ivanov work experience

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Customer Success Manager

Current

Budapest, Hungary

As a Customer Success Manager at Elsevier, I manage post-sale activities for Academic & Government clients across six Central and Eastern European countries, including Armenia, Czech Republic, Georgia, Hungary, Slovakia, and Slovenia. My responsibilities include:- Consulting and Engagement: I work closely with a diverse range of stakeholders, including HEI.

Jan 2024 - Present

Research Intelligence Customer Consultant

Budapest, Hungary

As a Research Intelligence Customer Consultant at Elsevier, I supported academic and government institutions and, initially, corporate entities across various regions, with my geographical and sectoral focus evolving over time. I began by working with Academic, Government, and Corporate clients in Russia and Central Asia. After Russia’s full-scale invasion.

Feb 2021 - Jan 2024

Lead Analyst

Raex

Moscow

As a Lead Analyst at RAEX, I was instrumental in developing and managing the Three University Missions international rankings, guiding its evolution from a pilot project into a globally recognized initiative, now listed alongside QS and THE in the IREG Observatory’s International Rankings Catalogue. My role encompassed both analytical and strategic.

Jan 2018 - Feb 2021

Expert

Raex

Moscow

As an Academic Rankings Expert at RAEX, I played a key role in the launch and growth of the Three University Missions rankings, the company’s first project targeting a global audience. My responsibilities included:- Methodology Development and Audit: Led the successful PricewaterhouseCoopers audit of the ranking’s methodology, making it only the second.

Jan 2017 - Jan 2018

Translator And Localisation Project Manager

Self-Employed

Moscow, Russian Federation

As a self-employed Translator and Localization Project Manager, I provided tailored English-Russian and German-Russian translation and localization services across several high-demand sectors:- Industry Focus: Delivered expert translation and localisation services in software, video games, tourism, hospitality, railroad and intermodal transport, and.

Jan 2015 - Oct 2017

Networking Manager

Cctt

Moscow, Russian Federation

As a Networking Manager at the Coordinating Council on Trans-Siberian Transportation (CCTT), I facilitated collaboration between international stakeholders to enhance Trans-Eurasian transportation networks:- Stakeholder Engagement: Managed relationships with key organisations, including United Nations Economic Council for Europe (UNECE), UIC, OSJD, TSIOAJ.

Jul 2012 - Dec 2014

Interpreter/Translator

Cctt

Moscow, Russian Federation

As an Interpreter at the Coordinating Council on Trans-Siberian Transportation (CCTT), I provided language support for international meetings and translated key documents.Translation and Interpretation: Translated and interpreted English, German, and Russian for CCTT’s management during international meetings and conferences.Document Preparation.

Feb 2012 - Jun 2012

English Teacher

English Lingua Centre

Moscow, Russia

As an English Teacher at English Lingua Centre, I taught English to adult Pre-Intermediate and Intermediate groups, focusing on improving their grammar, vocabulary, and conversational skills.

Sep 2011 - May 2012

Front Desk Manager

Oasis Hostel Moscow

Moscow, Russia

As the Front Desk Manager at Oasis Hostel Moscow, I managed daily operations, ensuring a welcoming and efficient environment for guests:Guest Services: Provided customer service, handling check-ins, check-outs, and addressing guest inquiries and concerns.Reservations Management: Managed bookings and reservations, coordinating with online platforms to.

Jun 2009 - Jun 2011
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Colleagues at Elsevier

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3 education records

Kirill Ivanov education

Master Of Laws (Llm), Private International Law, Transport Law, Civil Law

Moscow Academy Of Economics And Law (Mael)

Activities and Societies: Moderator & Keynote speaker, MAEL International Postgraduate Conference 2013

FAQ

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What company does Kirill Ivanov work for?

Kirill Ivanov works for Elsevier.

What is Kirill Ivanov's role at Elsevier?

Kirill Ivanov is listed as Customer Success Manager | Leading Client Engagement & Growth in CEE A&G Markets at Elsevier at Elsevier.

Where is Kirill Ivanov based?

Kirill Ivanov is based in Budapest, Budapest, Hungary while working with Elsevier.

What companies has Kirill Ivanov worked for?

Kirill Ivanov has worked for Elsevier, Raex, Self-Employed, Cctt, and English Lingua Centre.

Who are Kirill Ivanov's colleagues at Elsevier?

Kirill Ivanov's colleagues at Elsevier include Brittny Chabalowski, Mario Rios, Candice Hayes Janco, Abdulhakim Yahia, and Genevieve Ballif.

How can I contact Kirill Ivanov?

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What schools did Kirill Ivanov attend?

Kirill Ivanov holds Master Of Science - Ms, Applied Statistics And Network Analysis from Higher School Of Economics.

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