System Consultant for BSS (Business Support System) and working with global telecom carriers.1. Participated in daily customer communication and conducted business interviews/workshops to apprehend business issues and needs and proposed solutions for them.2. Fully communicated with the purpose of precisely, clearly, and comprehensively understanding customer needs, and made design work based on customer consultation plan.3. Leaded efforts on Requirements review, requirements import, and requirements tracking.4. Travel on-site to elicit requirements and provide solutions. (Having been to Colombia to work with telecom carrier WOM)

1. Communicated with users to gather requirements and their pain points.2. Acted as an interface to customers to ensure all customized requirements/pain-points were collected and confirmed.3. Acted as an interface to technicians to ensure all technical details were delivered for implementation. 4.Played as a technician staff to pinpoint issues found by customers and fixed the issues via remote control session.5. Traveled to telecom carrier on-sites to solve the technical issues when necessary. having been to U.S., Mexico, and Brazil and worked with telecom carriers like AT&T，Carolina West Wireless, Bluegrass Cellular, Altan Redes, Dish México, Telcel and TIM Brasil.

1. Communicated with Clients to provide business expertise to them which includes information elicitation and analysis, along with analysis of business process and definition of business requirements specifications.2. Made demos to the business with the intent to have no misunderstanding for the solution, Acted as the point of contact between technical staff and client business staff.3. Made specific functional and non-functional requirement documents for the development team, provided guidance and counseling during the project life cycle, and kept requirements up-to-date throughout software development.4. Participated in all phases of the project to ensure all efforts were in compliance with business requirements.5. Evaluated the impact of proposed requirements changes and incorporated approved changes into the project in a controlled way.6.Traced individual requirements to their corresponding designs, source code, and tests.7.Prepared Acceptance Tests based on the defined acceptance criteria.8.Took business trips to Princeton and Groton from time to time as per project necessity.Skills that I had as a BA in the followings:1.Ability to ask the right kinds of questions and the curiosity to dig further.2.Ability to gather and understand information about the business and business processes.3.Ability to analyze information to determine what is necessary to be done to solve the problem.4.Ability to plan, develop, and conduct acceptance testing of application 5.Ability to build solid, trustworthy, working relationships with product stakeholders and business management. 6.Ability to troubleshooting production application problems quickly and accurately and determine a solution.7.Ability to communicate verbally and in writing using clear, precise language.8.Ability to facilitate and moderate meetings or workshops.9.Ability to identity workflow problems in the current system.Key projects I worked on: GDMS, TMF

Coordinated with the Project team to ensure that UAT activities were completed as per the project schedule. Ensured that all the UAT Test deliverables (Pre and Post executed scripts, Defects, and UAT Summary Report) had been completed and approved in a timely manner.Had been working on the following projects:ISI Toolbox (Release 6.3） SA&P (Release 3.3.3.3) IQCP (Relase1.0) ViewPoint (Release 3.20.3) Article57 (Release 3.0) Quality Blue Print (Release 1.0) VB macro (Release 1.0) HAT (Release 2.1.4)

Worked on China Telecom's handset project which was China Telecom's first LTE terminal handset. In terms of China Telecom's new LTE terminal validation criterion, my main efforts went to drafting pertinent testing strategies regarding software testing、field testing, and protocol testing (GCF 、CCF) in Nanjing and Guangzhou, keeping track of testing results from Guangzhou Telecommunication Research academy's lab. Participating in LTE conformance testing myself (3GPP 36.523).

Took a Business trip to Kansas, the U.S. to work with Telecom carrier Sprint, the project was ZTE's first LTE terminal handset (android 4.0), having testing efforts mainly on CMAS message validation in Sprint lab and verification of 3rd party applications under Sprint commercial network.Between February 20th and May 26th in 2013, took a business trip to Chicago, collaborating with Telecom carrier US Cellular aiming at TA (Technical Approval), having efforts on roles of DM (Defect Manager) and of tester for Metrico field testing.

Engaging in projects for tablet, having testing efforts for U.S. carrier Verizon and V9plus (android 2.3, 7-inch screen) regarding requirement analysis and test case verification.