Kim Parker Email & Phone Number

Kansas City, Missouri Area

Olathe, Kansas

• Performed customer service via telephone and emailData Entry, Order Processing, Accounts Payable, Accounts Receivable
• Managing inbound customer phone calls and answering customer emails
• Empathy with any/all interactions ensuring every customer understands their importance to both myself and the company

Olathe, Kansas

• Coordinate promotions with all shareholders including third party fulfillment center to launch a rebate promotion internally and externally, from the launch of a promotions to the summary of completion including.
• Provide support in the creation of all in-store POP merchandise
• Developing strategies to successfully fulfill a successful promotion, by: Defining the need of a promotion, identifying available resources and gathering information, and providing well-thought out solutions.
• Manage incoming mail, emails, faxes & answering phones
• Processing and validating Consumer and Rebates across all Garmin segment
• Maintains good working relations with external customers and internal sales force to identify, prioritize, and resolve issues

Olathe, KS

• Managed current and newly requested articles that provided technical guidelines to Customer Care Agents with assisting customers.
• Researched and developed new articles that related to company policies and procedures

Olathe, KS

• Perform customer service via telephone, Data Entry, Order Processing, Accounts Payable, Accounts Receivable
• Managing inbound customer phone calls and answering customer emails
• Empathy with any/all interactions ensuring every customer understands their importance to both myself and the company
• Assisted in development on new hires; including developing new operation procedures and methods to allow for a more seamless customer service experience
• Keep personal workload within the designated ranges; while maintaining daily performance at or exceeding expected levels