Kaci Knierim, Cpwc, Cpdm Email & Phone Number

Santa Rosa, California, United States

Santa Rosa, California, United States

Sonoma County, California, United States

Santa Rosa, California

Drive and exceed sales goals by executing Macy's initiatives Lead the push toward selling through coaching and recognition Review and utilize reports; implement action plans focusing on deficient areas Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process Ensure accuracy of promotional presentation; communicate advertising and sales information to AssociatesMotivate Associates to solicit our Star Rewards Program by reinforcing… Show more Drive and exceed sales goals by executing Macy's initiatives Lead the push toward selling through coaching and recognition Review and utilize reports; implement action plans focusing on deficient areas Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process Ensure accuracy of promotional presentation; communicate advertising and sales information to AssociatesMotivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagementReview & utilize Associate Scorecards to provide recognition; develop and communicate strategies to improve resultsObserve Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customersCoach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric Ensure optimum sales floor coverage and lead selling initiatives throughout the store as needed Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environmentRecruit a qualified team of selling-focused Associates; build a bench for future advancements & promotionsConduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reductionMonitor and address performance issues on a timely basisAddress Associate concerns in a reasonable and fair manner, consistent with the values expected by the CompanyLead team to support giving back to the local community helping create stronger, healthier places to live and work Show less

Corte Madera, California

General Administrative Functions•Coordinate distribution of all incoming communication •Complete and distribute Store newsletter and distribute other employee communications•Service all customers who visit the Store Manager's office for assistance; handle all customer correspondence•Organize weekly store recognition rallies; maintain store bulletin board program•Administration of the Safety program and accident reporting processHuman Resources Functions•Coordinate… Show more General Administrative Functions•Coordinate distribution of all incoming communication •Complete and distribute Store newsletter and distribute other employee communications•Service all customers who visit the Store Manager's office for assistance; handle all customer correspondence•Organize weekly store recognition rallies; maintain store bulletin board program•Administration of the Safety program and accident reporting processHuman Resources Functions•Coordinate the interview process for Store Management team•Perform administrative tasks for all new hire paperwork, input employee information in hiring system. Monitor new hire orientation and training sessions as needed•Act as liaison to the District's Human Resources office for all HR issues and objectives•Coordinate and schedule all in-store training; maintain training room standards and supplies•Review weekly training compliance report and make corrections as neededOperational & Cash Functions•Keep non-payroll supply budgets logs and balance store checkbook; review seasonal payroll/non-payroll budgets•Complete and submit monthly legal compliance audits•Maintain store supplies; process orders as needed •Act as the key store operations contact; perform as liaison with systems team; submit and follow-up on work orders as needed•Participate in inventory focusing on administrative functions•Balance Vault and perform other cash functions on a daily basis; perform monthly cash office self audit•Replenish and balance registers; research and resolve cash shortage issues•Resolve customer issues; track customer shipments, assist with lost gift cards Staffing Functions• Act as liaison to District Staffing office for all Staffing issues and objectives• Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction• Ensure all procedures, policies and shortage programs are understood and executed by AST Associates Show less

Santa Rosa, California

General Administrative Functions• Coordinate distribution of all incoming communication (including phone, fax, email, mail, network printer, Stores Portal)• Access and distribute essential reports from Stores Portal to Executive team• Complete and distribute Store newsletter and distribute other employee communications• Service all customers who visit the Store Manager's office for assistance; handle all customer correspondence• Organize weekly store recognition rallies;… Show more General Administrative Functions• Coordinate distribution of all incoming communication (including phone, fax, email, mail, network printer, Stores Portal)• Access and distribute essential reports from Stores Portal to Executive team• Complete and distribute Store newsletter and distribute other employee communications• Service all customers who visit the Store Manager's office for assistance; handle all customer correspondence• Organize weekly store recognition rallies; maintain store bulletin board program• Administration of the Safety program and accident reporting processHuman Resources Functions• Coordinate the interview process for Store Management team• Perform administrative tasks for all new hire paperwork, input employee information in hiring system• Monitor new hire orientation and training sessions as needed• Act as liaison to the District's Human Resources office for all HR issues and objectives• Coordinate and schedule all in-store training; maintain training room standards and supplies• Review weekly training compliance report and make corrections as neededOperational & Cash Functions• Keep non-payroll supply budgets logs and balance store checkbook; review seasonal payroll/non-payroll budgets• Complete and submit monthly legal compliance audits• Maintain store supplies; process orders as needed • Maintain phone lists and Associate information binders at each cash wrap• Act as the key store operations contact; perform as liaison with systems team; submit and follow-up on work orders as needed• Participate in inventory focusing on administrative functions• Balance Vault and perform other cash functions on a daily basis; perform monthly cash office self audit• Replenish and balance registers; research and resolve cash shortage issues• Maintain Lost & Found records and register media records• Resolve customer issues; track customer shipments, assist with lost gift cards Staffing Functions• Act as liaison to District Staffing Show less

Santa Rosa, California

Bachelor Of Arts (Ba), Physical And Biological Anthropology, 3.98

Summa Cum Laude

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies