Driven Customer Service Representative with over a year of experience in delivering exceptional support to clients across diverse industries. Skilled in resolving inquiries, handling complaints, and ensuring customer satisfaction. Proven ability to communicate effectively, multitask, and thrive in fast-paced environments 🔥Hard Skills:✔️ Proficient in CRM software (Jira, Bliss, X-space)✔️ Data entry and management✔️ Technical troubleshooting✔️ Excellent product knowledge✔️ Typing speed and accuracy✔️ Exceptional knowledge of company policies and proceduresSoft Skills:✔️ Excellent communication skills (both verbal and written)✔️ Empathy and active listening✔️ Problem-solving abilities✔️ Adaptability to different customer personalities and situations✔️ Pro at time management✔️ Positive attitude and customer-centric mindset