Kacper N. Email and Phone Number
I am a seasoned Management Professional with extensive experience leading successful teams, driving business growth, providing excellent customer service, and maintaining efficient day-to-day operations.Most recently I have been the driving force for Refresh Computers as a Store Manager where >>>>> under my direction, revenue increased from $400k to $1.6 million. >>>>> I also saved the company a potential yearly loss by tracking and reporting daily inventory counts through effective inventory controlling. Prior to this, I was the cornerstone for Innovative Electronic Services as a ATM Technician where I >>>>> implemented technological solutions that streamlined discovery and documented production company wide.While leading management and business development efforts, I learned what the art of delivering high quality solutions can do for any business.My proven track record for turning around under achieving management initiatives, creating, and implementing new business processes, and delivering on complex projects formulates an organizational structure that promotes growth and development.My experience also in leading teams taught me the importance of building positive group dynamics and the benefit of having diverse team perspectives and aspirations.I take great pride in developing leaders and team members to ultimately reach their full potential. I effectively work cross-functionally and collaboratively with internal and external business partners while continually building lasting relationships.I enjoy the challenge of delivering world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to lead.Here are a few of my core specialties : >> Budgeting/ Forecasting >> Customer Satisfaction >> Project Management >> Inventory Management>> Performance Metrics >> Client Relations >> Business Development >> Coaching/ Training >> Revenue Growth >> Employee Relations >> Merchandising >> Recruiting and Hiring >> Retail Operations Management
Refresh Computers
View- Website:
- refreshcomputers.net
- Employees:
- 13
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Retail Store General ManagerRefresh Computers Feb 2011 - PresentLongwood, Florida, United StatesAs a Manager for Refresh Computers, I lead a team of 10 employees continuously providing proper staff training, conducting performance evaluations and identifying gaps for appropriate solutions and/or counseling. I support the management team in all HR related functions including recruiting, hiring, scheduling, employee relations, development, and performance management. When needed I leverage my expertise in disassembling laptops, and all in one PC’s for repair.>> Under my direction, revenue increased from $400k to $1.6 million over a multi- year period.>> Supervise and train employees on store protocols and procedures, developing professional demeanor and positive attitude to ensure 100% customer satisfaction.>> Maximized weekly sales while establishing consistent consumer base through exceptional customer service and knowledge of product.>> Saved the company a potential yearly loss by tracking and reporting daily inventory counts against movement of materials though efficient inventory control. >> Skilled in the merchandising and placement of goods, adhering to brand guidelines and developing presentations that are drawn to improve overall sales.>> Spearhead monthly store meetings and updates employees on store progression and new offerings.>> Effectively order and control the flow of inventory to assure that the store's most in-demand items are in stock and available in a timely manner. >> Optimize customer satisfaction and issue resolution by delivering customer service through observing, listening, interacting, and following up with each customer daily.>> Execute data recovery operations, data backups, transfers and troubleshoots network issues as it occurs and escalates to vendors, as necessary. >> Perform tasks such as optimization, virus removal, operating system re-installation, email configuration, and hardware replacement/ upgrade. -
Automated Teller Machine TechnicianInnovative Electronic Services 2009 - 2011During my time as a Automated Teller Machine Technician, I performed diagnosing, repairing, refurbishing and installment of ATM machines in banks. I aided in 1st and 2nd line maintenance and troubleshooting.>> Implemented technological solutions that streamline discovery and document production company wide.>> Ran diagnostic checks and performed tests on ATM to determine the malfunction, and coordinated, planned , and implemented solutions to fix the occurring problem. >> Provided general technical support on basic operational or maintenance of ATMS.>> Replenished teller machines for several locations which improved recurring business.
Kacper N. Education Details
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Newington High SchoolGeneral Studies
Frequently Asked Questions about Kacper N.
What company does Kacper N. work for?
Kacper N. works for Refresh Computers
What is Kacper N.'s role at the current company?
Kacper N.'s current role is ★ Store Management ★ Customer Satisfaction ★ Business Development ★ Inventory Control ★ Merchandising ★ Human Resource Initiatives ★ Strategic Business Planning ★ Maximizing Sales & Revenue ★ Employee Relations.
What schools did Kacper N. attend?
Kacper N. attended Newington High School.
Who are Kacper N.'s colleagues?
Kacper N.'s colleagues are Adam Littlefield, John Mckeage, Matt Dawson, Udding Fadil, David Leavitt, Jordan Scarano, Raphael Losada.
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