Kathleen Cunningham Email & Phone Number
@bncollege.com
3 phones found area 908 and 503
LinkedIn matched
Who is Kathleen Cunningham? Overview
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Kathleen Cunningham is listed as Specialist, Projects, First Day and First Day Complete, Academic Solutions at Barnes & Noble College, a company with 2893 employees, based in Clark, New Jersey, United States. AeroLeads shows a work email signal at bncollege.com, phone signal with area code 908, 503, and a matched LinkedIn profile for Kathleen Cunningham.
Kathleen Cunningham previously worked as Specialist, Projects, First Day & First Day Complete, Academic Solutions at Barnes & Noble College and Specialist, First Day Complete Operations, Academic Solutions at Barnes & Noble College. Kathleen Cunningham holds B.A., Political Science from Kean University.
Email format at Barnes & Noble College
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AeroLeads found 1 current-domain work email signal for Kathleen Cunningham. Compare company email patterns before reaching out.
About Kathleen Cunningham
Accomplished operations professional with years of experience in metadata/content management, content operations, quality assurance (QA), process improvement and data licensing. I build and maintain valued client relationships through onboarding, project management and SLAs ensuring customer retention and revenue. Experienced in client relationship management (CRM) and ticket queue management (Salesforce, Jira, Zendesk, Spiceworks). I work to ensure client satisfaction by managing projects end-to-end working internally or with cross-functional teams in multiple locations. Performing detailed investigations, analysis and troubleshooting to resolve client issues, I manage and resolve escalated issues in a timely fashion. Communication with clients is ensured by regular and timely notification of delays or obstacles to assure positive customer experiences.Skilled in MS Office Suite, intermediate skills with Excel, knowledge of metadata standards (ONIX, BISAC), basic SQL and project management. Demonstrated problem solver with the success of delivering in fast-paced environments across multiple teams. Organized, meticulous, willing to learn, and dedicated to getting the job done well and on time. Known as a skilled communicator, effectively building, managing and training teams, creating training guidelines, standard operating proceedures (SOPs) and curriculum to create efficiencies - bringing calm to chaos.
Listed skills include Publishing, Microsoft Office, Books, Content Management, and 35 others.
Kathleen Cunningham's current company
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Kathleen Cunningham work experience
A career timeline built from the work history available for this profile.
Specialist, Projects, First Day & First Day Complete, Academic Solutions
Current
Specialist, First Day Complete Operations, Academic Solutions
Onboard new bookstores to new and growing First Day Complete (FDC) equitable access program and ensure timely and accurate delivery of digital courseware to students. Currently serving 150+ campuses and 800,000 students, increasing with each new term. Generating $198+ million plus in revenue.Train bookstore team members and create training materials on how.
Website Consultant
Reviewed new website for consistency and functionalityWrote user documentation for updating blog, calendar and other sections.
Manager, Publisher Services And Client Support
Managed publisher services team for Ebook Central (~300m USD annually). Successfully reorganized processes and created SOPs to improve efficiency and address problems with a newly consolidated content management system (CMS). Created a centralized mailbox for internal queries and improved response time to 48 hours.Oversaw ingestion flow for new publishers.
Manager, Client Support
Manage company service level agreements for bibliographic data - key accounts included Walmart, Google, eBay, Barnes & Noble, Chegg, Inc., Booknet Canada resulting in upwards of $15m in revenue.Supported ticket queues for company products – Books In Print®, Syndetics Solutions™ and customer self-portals – BowkerLINK.com™ and MyIdentifiers.com (ISBN Agency).
Director, Data Management, Syndetic Solutions
Analyzed new data feeds, wrote system specifications, implemented and tested multiple new features including – video games, recommended reading level, music and video titles to enhance the library patron’s experience, resulting in seamless integration into the product. This increased customer options, raising revenue to ~20m annually and expanded the.
Managing Editor, Data Management, Syndetic Solutions
Colleagues at Barnes & Noble College
Other employees you can reach at bncollege.com. View company contacts for 2893 employees →
Parker Wilkinson
Colleague at Barnes & Noble College
Pocatello, Idaho, United States, United States
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Bill Whitman
Colleague at Barnes & Noble College
Ambler, Pennsylvania, United States, United States
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Erik Ameden
Colleague at Barnes & Noble College
New York City Metropolitan Area, United States
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Emily Fish
Colleague at Barnes & Noble College
Nashville, Tennessee, United States, United States
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Paul Minda
Colleague at Barnes & Noble College
Birmingham, Alabama, United States, United States
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Lisa Crowe
Colleague at Barnes & Noble College
Richmond, Kentucky, United States, United States
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Sheena Logan
Colleague at Barnes & Noble College
Lubbock, Texas, United States, United States
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AW
Arthur Williams
Colleague at Barnes & Noble College
Philadelphia, Pennsylvania, United States, United States
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TP
Trinity Partamian
Colleague at Barnes & Noble College
La Canada Flintridge, California, United States, United States
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Susan Glad
Colleague at Barnes & Noble College
State College, Pennsylvania, United States, United States
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Kathleen Cunningham education
B.A., Political Science
A.A., Urban Studies, Liberal Arts
Education record
Frequently asked questions about Kathleen Cunningham
Quick answers generated from the profile data available on this page.
What company does Kathleen Cunningham work for?
Kathleen Cunningham works for Barnes & Noble College.
What is Kathleen Cunningham's role at Barnes & Noble College?
Kathleen Cunningham is listed as Specialist, Projects, First Day and First Day Complete, Academic Solutions at Barnes & Noble College.
What is Kathleen Cunningham's email address?
AeroLeads has found 1 work email signal at @bncollege.com for Kathleen Cunningham at Barnes & Noble College.
What is Kathleen Cunningham's phone number?
AeroLeads has found 3 phone signal(s) with area code 908, 503 for Kathleen Cunningham at Barnes & Noble College.
Where is Kathleen Cunningham based?
Kathleen Cunningham is based in Clark, New Jersey, United States while working with Barnes & Noble College.
What companies has Kathleen Cunningham worked for?
Kathleen Cunningham has worked for Barnes & Noble College, Psgcnj, Proquest, and Rr Bowker.
Who are Kathleen Cunningham's colleagues at Barnes & Noble College?
Kathleen Cunningham's colleagues at Barnes & Noble College include Parker Wilkinson, Bill Whitman, Erik Ameden, Emily Fish, and Paul Minda.
How can I contact Kathleen Cunningham?
You can use AeroLeads to view verified contact signals for Kathleen Cunningham at Barnes & Noble College, including work email, phone, and LinkedIn data when available.
What schools did Kathleen Cunningham attend?
Kathleen Cunningham holds B.A., Political Science from Kean University.
What skills is Kathleen Cunningham known for?
Kathleen Cunningham is listed with skills including Publishing, Microsoft Office, Books, Content Management, Editing, Customer Relations, Excel, and Word.
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