Kadijah Champ Email & Phone Number

Pooler, Georgia, United States

As a Staff Performance Manager at EmployBridge, I lead efforts to enhance employee engagement and performance across the organization. My role involves developing and implementing strategies that foster a positive work environment, improve communication, and drive employee satisfaction. I collaborate closely with leadership to ensure that our initiatives align with company goals and contribute to a productive and motivated workforce. Through data-driven insights and a commitment to continuous improvement, I work to create a culture where employees feel valued, supported, and empowered to excel.

Pooler, Georgia, United States

As a Department Manager for H&M, I currently serve as a key holder and “right hand” to the store’s manager. Generally, I oversee first/second-shift operations; supervise over 10 associates; direct shipment and store transactions, in addition to, ensuring standards are met for customer service, quality, safety, and sanitation. My other duties include but not limited to:• Developing employee-improvement plans, reversing areas of under-performance, and fostering professional advancement of high-potential workers.• Launching new processes to accelerate sales and increase customer skills during peak hours. • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.• Initiating completion of tasks or activities without necessary supervision accompanied by strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis. • Maintaining an awareness of all product knowledge, and current or upcoming product/trends.• Motivating fellow associates to achieve great results because of their enthusiasm from interacting with customers and store products.

Pooler, Georgia, United States

As a Department Supervisor for H&M, I helped build a strong customer base in addition to providing personalized product guidance, resolving issues, and following up on impending purchases when necessary. I was also tasked with managing the cash register and operating the sales floor, while consistently exceeding promotional goals. My other task includes but not limited to:• Performing daily department tasks including creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, and inventory control.• Assisting stockroom staff in organizing and managing stockroom. • Proactively working side by side with multiple levels of management to build the store brand; ensuring consistent, high-quality customer service is maintained and presented to each customer. • Carrying out daily assignments/weekly projects in a timely manner to meet deadlines. • Overseeing team members and developing best practices to balance workload during peak hours, reducing hourly burden per employee.• Advising team members of weekly established sales/customer retention goals to increase sales.• Processing cash balance reports and properly delegating payroll.

Douglasville, Georgia, United States

As a Sales & Bra Fitting Specialist for Victoria’s Secret, I demonstrated expert-level product and fit knowledge; diagnosing fit issues, selling bra wardrobes, and delivering emotionally engaging customer experiences that ultimately grew total bra sales. My other task included but not limited to:• Assisting in training of new sales associates, serving as a shadow partner.• Delivering a friendly cash wrap experience; processing customer transactions accurately.• Maintaining a focus on bras by building loyalty and customer support.• Creating customer awareness of programs available to them, (i.e. Victoria s Secret Angel Card, phone and email capture) to build customer loyalty, when applicable.• Keeping an awareness of, and building personal capability in, loss prevention.• Reinforcing store strategy to reduce shrink.