Kadim Issa Email & Phone Number

United States

Specialized in researching and gathering information to efficiently process tickets, ensuring a seamless customer experience.Proactively manage ticket workflows, promptly respond to queries, and expertly escalate unresolved issues.Elevated expertise by staying abreast of the latest developments in the Placer Analytics Platform, becoming a recognized.

Panamá, Panama

Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.Inform customers of PO errors and be able to summarize transmission errors to include inactive/discontinued codes, incorrect SRP's, etc, to improve retailer service level.Maintained knowledge of new product offerings and changes for order provisioning.

Panamá, Panama

Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.Ensure day-to-day accurate processing of quotations orders, returns, and refunds, according to a set of KPIs.Process order activities in SAP and other supporting applications.Process order changes due to Customer or CCAM.

Panamá, Panama

Created and deployed best practices to improve efficiency and reduce defects.Transformed project data requirements into project data models.Collaborated with business analysts and software development team to identify and convert business goals into datarequirements.Determined root cause of data quality errors and recommended long-term.

Colón, Panama

Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.Checked packages and merchandise for damage and notified vendors.Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.Recorded information, shortages and discrepancies to.

Panama City, Panamá, Panama

Analyzed statistical data and reports to determine trends in performance.Analyzed and managed inventory levels to maximize order fill rates and inventory turns.Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.Analyzed, optimized and oversaw inventory.

Met with clients to outline desired goals and prepared quotes for overall catering costs.Secured new clients and accounts by analyzing and catering products to specific needs.Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.Performed service and menu upgrades and upselling.

Santa Marta, Magdalena Department, Colombia

Supervised material flow, storage and global order fulfillment.Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.Packaging testing for new products development. Identify areas of improvement at the factory. Estimated costs and set quality standards.

Bachelor'S Degree, Administrative Industrial Engineering, Last Semestre

High School Diploma, Business Management, Science And Letters

Diplomatura, Chinese Language And Literature

Diplomatura, Teaching English Or French As A Second Or Foreign Language