Kae Walker Email & Phone Number

Implementation Project Manager June 2023 - PresentMid-Market Analyst May 2021- June 2023The Migration Analyst position requires full interaction with our current Legacy client base to drive the Paychex acceleration strategy, moving our clients off the Legacy system onto our Flex system, with little impact to the clients. Ensures we insulate our base, while looking for opportunities to enhance client experience.Client Migration Project ManagerDecember 2017 – May… Show more Implementation Project Manager June 2023 - PresentMid-Market Analyst May 2021- June 2023The Migration Analyst position requires full interaction with our current Legacy client base to drive the Paychex acceleration strategy, moving our clients off the Legacy system onto our Flex system, with little impact to the clients. Ensures we insulate our base, while looking for opportunities to enhance client experience.Client Migration Project ManagerDecember 2017 – May 2021Over 5 years of experience in client engagement and project management with a proven track record of driving successful client migration projects and delivering exceptional client experiences. Proficient in liaising with cross-functional teams and stakeholders to ensure project success using strong analytical and problem-solving skills.HRO Implementation CoordinatorJune 2016 – December 2017Provide technical HR online support to Paychex Flex clients. Migrate clients to Flex Online Services. Coordinate the downloading, installation, configuration and testing of the Update Agent application to ensure data synchronization between Online Services and the new payroll application. Provide client service and technical support for the new Online Services clients to ensure proper integration and data synchronization between Online Services applications and new products.SR Online Payroll Specialist September 2012– 2016Provide technical online support to Paychex Flex clients, including remote access troubleshooting via Webex. Develop procedures, manuals and tutorials. Correspond with federal, state, and local tax agencies on behalf of clients to resolve problems and amend taxes. Sell and set up Paychex ancillary services to clients.Online Technical Advisor March 28, 2011 –September 2012Provide technical service and support in troubleshooting and resolving any customer software and hardware concerns. Provide troubleshooting for port forwarding, Online Payroll imports and Network connections to clock Show less

Quality and Training Coordinator May 1996 – Jan 2006Manage teams to provide analytical training and coordinate health, safety, and environmental training for employees. Create, write, and format documents, procedures. Project work to Benchmark competitors and help facilitate the pay delivery process for employees. Coordinate and implement the following programs in various departments: Kodak Operating Standards (KOS), 5’S Methodology, Analytical Method Training System (AMTS)) to… Show more Quality and Training Coordinator May 1996 – Jan 2006Manage teams to provide analytical training and coordinate health, safety, and environmental training for employees. Create, write, and format documents, procedures. Project work to Benchmark competitors and help facilitate the pay delivery process for employees. Coordinate and implement the following programs in various departments: Kodak Operating Standards (KOS), 5’S Methodology, Analytical Method Training System (AMTS)) to achieve a goal of zero customer complaints inventory management system through quality controls. Trained and implemented: Lean Manufacturing, QMS, ISO/QS, Business Management Systems, Team Building/Problem Solving, Value Stream Map, Standard Work and SAP computer training. Show less