Kaela Treacy Email & Phone Number

United States

-Enhanced operational efficiency by monitoring and adjusting assets/products for optimal performance-Improved product quality with meticulous attention to detail during review and validation-Inspected products and assets to maintain quality and efficiency-Collaborated with other departments to optimize customer experience both internal and external-Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts-Provide troubleshooting and technical assistance in real time via chat support-Meeting SLA goals & targets-Alarm analyzing-Documenting and reporting issues and exceptions-Investigating problems & solving them in a fast pace environment

Kent, Washington, United States

-Responsible for the safety of up to 100 employees in a warehouse and on the road environment-Properly loading and uploading trucks-Assist in screening/interviewing new candidates-Creating schedules for employees-Proficient in product building and maintenance-Customer service extraordinaire-Deliver and install product in home-Launched new location and all start-up procedures-Assisted in hiring/onboarding new employees-Accurately manipulate inventory-Handling competing priorities & multiple evolutions simultaneously-Familiar with SaaS tools and a quick learner to new technologies & processes-Specialized in solving all technical matter and resolved all technical and non technical queries of the CRM user-Assisted in training & team development-Managed time sensitive deadlines & tasks-Meeting SLA goals

Cleanliness/organization of work spaceSchedule/complete complex maintenance items on multimillion dollar enginesHandling multiple evolutions simultaneouslyInterpret mechanical drawingsPerformed safety walkthroughs and trainingsManaged & advised divisional career developmentSupervised shift work in high stress environmentEnsure all safety standards are metAnalyze & diagnosed mechanical and non mechanical problemsCreative problem solverRestructured programs to make them more efficientHandled classified & sensitive informationVerify trend analysis