Kaila Smith

Kaila Smith Email and Phone Number

Sr. Customer Success Manager @ Flight Schedule Pro
overland park, kansas, united states
Kaila Smith's Location
Cincinnati Metropolitan Area, United States
Kaila Smith's Contact Details

Kaila Smith work email

Kaila Smith personal email

n/a
About Kaila Smith

Kaila Smith is a Sr. Customer Success Manager at Flight Schedule Pro.

Kaila Smith's Current Company Details
Flight Schedule Pro

Flight Schedule Pro

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Sr. Customer Success Manager
overland park, kansas, united states
Employees:
17
Kaila Smith Work Experience Details
  • Flight Schedule Pro
    Senior Customer Success Manager
    Flight Schedule Pro Jan 2024 - Present
  • Vigilant
    Client Success Manager
    Vigilant Aug 2022 - Jan 2024
    Cincinnati, Ohio, United States
  • Pdi Software
    Retail Strategy Manager
    Pdi Software Jan 2022 - Aug 2022
    New title as Koupon has officially been acquired by PDI.
  • Koupon
    Client Success Manager
    Koupon Feb 2020 - Aug 2022
    As a CSM at Koupon, I manage the day-to-day activity of our retail clients; which includes on-boarding new c-store clients, overseeing the execution of implementation of new technology within our clients' apps and websites, and executing on digital promotions on behalf of retail clients. I work closely with cross-functional teams to identify and quantify the key factors of retail success in order to drive product sales, streamline product operations and employ efficient marketing services.
  • Shift Digital
    Program Coordinator
    Shift Digital Apr 2019 - Feb 2020
    • Provide support for an OEM Automotive Digital Marketing Program through data analysis, report generation, client presentations and vendor management • Monitor project status and open issues and identify opportunities to improve performance and efficiency in Digital Marketing• Work with internal and external teams to maintain and improve program-specific technology• Build engaging vendor relationships and help to ensure deliverables are met and vendor performance is in line with program expectations• Facilitate QA process for the digital program• Work collaboratively with the client team to identify new products or data opportunities to improve the value of the program
  • Brooksource
    Account Executive
    Brooksource Jun 2016 - Mar 2019
    Dallas/Fort Worth Area
    As an Account Executive with Brooksource I service our retail, commercial real estate and telecom clients in the DFW area. Brooksource specializes in all areas of Information Technology sourcing, with a large portion of our business in Application Development, Business Intelligence and Infrastructure support.• B2B sales providing clients with recruiting services for top IT talent.• Focus on building long-term relationships with clients in order to provide the highest level of service and delivery.• Constantly sharpening and re-inventing sales skills by cold calling, closing, negotiating contracts, prospecting, client management, customer service and delivery. • Strong follow-up skills. Consistently provide ongoing communication and problem resolution to ensure client satisfaction.• Work closely with internal team of recruiters to identify, screen, and place qualified contingent/permanent labor resources for clients. Strong emphasis on matching technical skills to meet specs as well as personality and soft skills to fit company culture.
  • Brooksource
    Technical Recruiter
    Brooksource Jan 2016 - Jun 2016
    Dallas/Fort Worth Area
    • Locate and recruit potential IT talent utilizing referrals, job postings, internet searches, careers fairs, networking events, and college resources.• Screen and place candidates according to position requirements utilizing phone and internal interviews, reference / background checks, and technical screens.• Review, critique, revise resumes and coach candidates through the interview process.• Foster and maintain contractor / consultant relationships through weekly correspondence, payroll assistance, monthly lunches, and constant client relations.• Negotiate contract terms including compensation rates, duration, and responsibilities.• Assist in business development by setting meetings, generating leads, networking, and attending client meetings and outings.

Kaila Smith Education Details

Frequently Asked Questions about Kaila Smith

What company does Kaila Smith work for?

Kaila Smith works for Flight Schedule Pro

What is Kaila Smith's role at the current company?

Kaila Smith's current role is Sr. Customer Success Manager.

What is Kaila Smith's email address?

Kaila Smith's email address is ka****@****pro.com

What schools did Kaila Smith attend?

Kaila Smith attended University Of Kentucky, Archbishop Alter High School.

Who are Kaila Smith's colleagues?

Kaila Smith's colleagues are Amber Martin, Joseph Davis, Chris Covert, Craig Jordens, Melissa H., Andrew Dittrich, Elijah Cobb.

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