Kaira Acuff Email & Phone Number

United States

Chicago, Illinois, United States

Chicago, Illinois, United States

-Built and maintained relationships with clients by listening to concerns, managing expectations and proactively finding solutions-Conducted 1:1 coaching of individualized goals for 110+ clients resulting in 83% success rate of achievement-Developed engaging e-learning and in-person instruction with digital tools and educational platforms aligned with curriculum and differentiated instructional techniques for 140 clients-Trained and mentored 3+ team members on standard operating procedures and best practices-Managed a caseload of 15 high-risk clients, monitoring growth, analyzing data and creating written lessons based on individualized needs

-Developed close relationships by leading conversations with stakeholders and clients enrolled in virtual e- learning through various means of communication, including written and video conferencing on a weekly basis-Contributed to the development of curriculum for the department on a weekly basis, in compliance with organizational needs-Analyzed and reported growth metrics to senior leadership, resulting in 60% growth-Collaborated with stakeholders to exceed 137% funding goal-Created and led weekly workshops on coding and mathematics skills for 15+ attendees based on stakeholder feedback

Alva, Florida, United States

-Used conflict management skills to listen and empathize with 60+ customers-Implemented training strategies with corresponding curriculum to achieve organizational goals -Followed compliance measures, tracked data for individually developed goals and conducted quarterly analysis resulting in 85% growth-Enhanced chosen curricula to deliver rigorous and engaging content specific to clients’ needs on a weekly basis-Maintained knowledge of and implemented best practices for learning, instructional design and organizational objectives on a quarterly basis

Fort Myers, Florida, United States