Matthew Kaiser Email & Phone Number

Provide quick and efficient service in a fast-paced work environment while maintaining product inventory and developing working relationships. Deal with a wide array of customer interactions while maintaining a professional demeanor.

Lexington, Kentucky, United States

Tested and refurbished various Amazon devices including, but not limited to: tablets, kindles, security cameras, and smart tv's.

Phoenix, Arizona, United States

Managed all vendor and supplier agreements, negotiated rates, and ensured payments were made. Reviewed customer contracts to ensure invoices were created and sent accordingly. Followed up with any customer non-payment issues. Setup and maintained desktops, laptops, tablets, chrome books, and phones to ensure an efficient working environment.Key Accomplishments:Issued and tracked purchase orders averaging $250 thousand quarterly.Created, tracked, and invoiced work orders equally over $2 million per year. Resolved conflicts and negotiated agreements between parties. Consistently drive win-win solutions and clarify misunderstandings.

Phoenix, Arizona, United States

Responsible for facility operations and equipment properties across the city. Key Accomplishments:Developed SOPs and continuity files, increasing the functionality of the work process. Managed and tracked various jobs spanning the state using Excel that led to 100% timely completion of work orders.Earned employee of the month 3 months in a row due to my customer service and dedication.