• Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service• Trained and mentored new employees on company policies, procedures, and customer service standards• Collaborated with the store manager to develop and implement effective merchandising displays to drive sales• Developed strong relationships with customers through exceptional service delivery and personalized assistance• Served as acting store manager during periods of absence or vacation• Assisted in the recruitment, hiring, and onboarding process for new employees• Provided exceptional leadership during high-pressure situations such as peak shopping seasons or unexpected incidents• Managed cash handling procedures, ensuring accuracy and compliance with company guidelines

• Count down registers at end of day and handle money for deposits• Open and close store• Handle cash, card, and check transactions in a timely manner• Execute weekly visual changes, as well as floor set changes• Increase KPI's by checking in on guests and adding on items to go with their purchase• Ensure floor is being stocked fully and neatly• Develop new employees on product knowledge and POS system by hands-on training• Assist manager in creating new and innovative ideas to promote sales and motivate the team

• Greeted guests in a friendly and professional manner• Increased sales by adding on items at checkout• Handled cash, credit card, and check transactions on POS system, as well as returns and exchanges• Helped with visual merchandising and floor set changes• Neatly stocked merchandise on sales floor• Improved customer satisfaction by helping them find items in the store• Promoted to Team Leader after a little over one year