Kaitlin M. Email & Phone Number

Greater Pittsburgh Region

Oversees benefits administration; ensures accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information and to provide payroll with accurate benefit deductions; conducts annual open enrollment; works with brokers to ensure the usage of cost-effective benefit options and compliance; communicates benefit information to employees and assists employees with benefit claims issues and plan changes; leads wellness actives and initiatives with non-union employees.Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts; supports finance department with annual audit of plan years. Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.Provides counsel to plant management on administration and proper application of the collective bargaining agreements and other human resources issues as required; participates in grievance hearings and represents management in labor contract negotiations; writes language for MOUs and CBAs; updates contracts following ratification for Union review and printing.Administers various HR procedures for all personnel; assists in the development and implementation of personnel policies and procedures; recommends new approaches, policies, and procedures to ensure continual improvements in efficiency of department and services performed. Ensures compliance with federal, state, and local regulations concerning employment, payroll, and benefits. Maintains the HRIS (Paycom); prepares reports tracking key HR metrics; leverages Paycom to improve efficiency in processes and improve employee experience.Serves as a link between management and employees by handling questions, interpreting and administering contracts/policies, and helping resolve work-related problems. Maintains confidentiality at all times.

Greater Pittsburgh Region

Managed and administered HR policies, procedures, and programs. Carried out responsibilities of the following functional areas: benefits, compensation, HRIS, and employee relations. Provided guidance and assistance to managers and employees in the application of HR policies as it relates to benefits, compensation, and FMLA. Administered and explained benefits to employees; reconciled and processed invoices, served as a liaison with benefit providers. Managed leaves of absence requests, including FMLA, Short-Term Disability, and Workers Compensation. Maintained the HRIS (Paycom); prepared reports tracking key HR metrics.

Greater Pittsburgh Region

Administered company benefit programs and addressed employee benefit questions; conducted open enrollment annually, ensuring enrollment accuracy and updating payroll deductions to reflect new plan year elections; communicated with providers and brokers on plan updates and issues.Onboarded all new hires; implemented 30/60/90 day surveys for new hires to continuously improve onboarding process; maintained employee personnel files; communicated pay increases and bonus payouts to payroll; processed terminations and conducted exit interviews. Utilized Kronos; actively involved in the implementation of Kronos for RDX.Consulted with department managers to create and maintain job descriptions. Revised, edited, and proofread company policies and procedures. Managed HR forms, developed letters, memos, and other HR correspondence in a professional manner.Maintained employee confidence by keeping HR information confidential. Acted as a point of contact for employees and managers on HR-related matters.

Greater Pittsburgh Region

Conducted onboarding for all new hires; maintained employee personnel files; approved employee shifts through ADP; and developed, gathered data for, and wrote the company's internal Affirmative Action PlanWorked as a part of the internal audit team to achieve no exceptions for the SSAE 16 Audit by ensuring each step in the employee life cycle (new hire, transfer, and termination) was completed accurately within the designated timeframe and monitoring ticket response times to ensure SLA times were met.Onboarded new customers into RDX's environment, collected SOP documentation from customers, and coordinated meeting between customers and RDX technical staff.Developed a writing class for employees; created the presentation and taught the writing class as needed; new employees take the course online as needed (see below).

Greensburg, Pa

Organized and maintained records of visitor traffic in the MediaSphere (gaming room), InQuiry Zone, & Podcasting rooms. Monitored the MediaSphere; organized and maintained inventory of gaming and computer equipment. Assisted students, faculty, and staff in the operation of technology for academic and recreational purposes. Trained new workstudy students in operating the equipment as well as in record keeping processes

Greensburg, Pa

Prepared/set-up technology for classroom use (e.g. projectors, televisions, camcorders, etc.). Utilized Excel to record and track paper usage on campus

Greensburg, Pa

Assisted with technology troubleshooting for students and staff. Maintained functionality of campus printers by refilling new paper and toner on a regular basis.