Kaitlin Stoddard
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Kaitlin Stoddard Email & Phone Number

Director, Customer Success at Aircall
Location: Sydney, New South Wales, Australia 17 work roles 3 schools
1 work email found @hubspot.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Director, Customer Success
Location
Sydney, New South Wales, Australia
Company size

Who is Kaitlin Stoddard? Overview

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Quick answer

Kaitlin Stoddard is listed as Director, Customer Success at Aircall, a company with 782 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at hubspot.com and a matched LinkedIn profile for Kaitlin Stoddard.

Kaitlin Stoddard previously worked as Director, APAC Customer Success at Aircall and Enterprise Growth Director, Reality Labs Commercial Sales at Meta. Kaitlin Stoddard holds Bachelor, Sociology (Concentration In Human Services), Anthropology from Bucknell University.

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Email format at Aircall

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{first_initial}{last}@hubspot.com
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AeroLeads found 1 current-domain work email signal for Kaitlin Stoddard. Compare company email patterns before reaching out.

Profile bio

About Kaitlin Stoddard

With a lifetime of experience in services, stemming from my family’s retail business and developing over the past ten+ years working in Sales & Customer Success, I have developed into a Customer-Centric Leader. I am a senior leader with a proven track record in developing and nurturing strategic partnerships. Expertise includes driving revenue growth and enhancing mutual business success through effective collaboration and innovative solutions. Through pivotal moments in my life, I have learned many different skill sets that have developed my style of customer-centric leadership, combining values from my personal journey with core values I have learned and developed professionally. Trust, Relationship Building, Empathy, Adaptability, Tough Love, Solve For The Customer.Management vs Leadership:There are differences between managing and leading. Being a leader is essential to being an effective manager. A manager presents and reinforces the company's needs and goals, while a leader motivates and encourages the team to fulfill the needs and goals, to actually get there, achieve them through a shared vision. A manager directs a team, while a leader builds a team, through listening, sharing ideas, building a team vision through the team members, by understanding the personal needs of the members - an empathetic approach. A manager shows sympathy, while a leader shows empathy. A manager guides, while a leader initiates and creates an environment that balances striving for goals, having fun, learning along the way, establishing new ideas, maintaining perspective, and achieving success. I strive to build a team of leaders.

Listed skills include Leadership, Time Management, Marketing, Social Media, and 45 others.

Current workplace

Kaitlin Stoddard's current company

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Aircall
Aircall
Director, Customer Success
Sydney, NSW, AU
Website
Employees
782
AeroLeads page
17 roles

Kaitlin Stoddard work experience

A career timeline built from the work history available for this profile.

Director, Customer Success

Sydney, NSW, AU

Director, Apac Customer Success

Current

New York, US

Oct 2024 - Present

Enterprise Growth Director, Reality Labs Commercial Sales

Menlo Park, CA, US

Building and developing the B2B strategy to bring customers into the metaverse with Meta for Work products (Hardware & Software: Quest devices, Quest for Business, Rayban Meta AI).Leading the ANZ go-to-market strategy to find product market fit for XR B2B offering. Developing out our partner ecosystem (distributor, resellers, ISVs) to accelerate sales.

Jan 2023 - Sep 2024

Enterprise Customer Success & Growth, Reality Labs

Menlo Park, CA, US

Part of Reality Lab’s Global Customer Success and B2B Commercial team bringing the Metaverse to the world of work. Partnering with businesses to unlock work opportunities in the metaverse. Bringing forward the future of work and metaverse solutions through thought leadership and products: Quest for Business, Portal for Work and Workplace.Leading and.

Apr 2022 - Jan 2023

Head Of Customer Success, Apac - Workplace From Meta

Menlo Park, CA, US

Led, managed and supported Workplace Customer Success team responsible for driving business value of Workplace in enterprises across Asia Pacific and Japan (APJ). Managed team across Australia, Singapore, India, and Japan, reporting to our Global VP of Revenue based in London. Built and executed global growth and adoption strategies for large enterprise.

Jan 2020 - Mar 2022

Workplace From Facebook Anz Lead, Facebook Partnerships

Menlo Park, CA, US

Founding member of ANZ team. Helping build the Workplace business in ANZ. Leading Facebook’s collaboration platform Workplace by Facebook’s strategic partnerships in ANZ with large enterprises. Zero to 7M paid users in 5 years. Driving client success, growth, and revenue for Facebook’s first SaaS business Workplace across large enterprises.

Oct 2018 - Jan 2020

Head Of Customer Success & Partner Success

Cambridge, Massachusetts, US

Managing Direct and Agency Partner programs. Managing two separate teams of services folks to grow and retain our ANZ marketing and sales product business. Team of Customer Success Managers & Channel Consultants in HubSpot's international office, across four different service offerings. The team focuses on servicing existing clients and agency partners.

Jul 2016 - Oct 2018

Apac Services Team Lead

Cambridge, Massachusetts, US

Leading the APAC channel consulting and customer success team to meet our retention, churn, and product adoption targets. Working as part of the team to develop strategies for scale and growth in APAC. The team focuses on servicing existing clients towards long-term success via consultative engagements. Responsibilities include customer success, revenue.

Nov 2015 - Jun 2017

Senior Customer Success Manager - Apac

Cambridge, Massachusetts, US

Founding member of the HubSpot APAC Services team, hired to launch customer success in APAC.Primary contact and advocate for approximately 200 small and medium sized business customers. Expert in Inbound Marketing and the trusted marketing advisor to each of my customers.Building CS team and developing strategies for scale and growth in ANZ and.

Apr 2015 - Nov 2015

Manager, Customer Success

San Francisco, California, US

Manage a team of 6, directly responsible for their KPIs and influence over their 400+ clients.Responsible for creating positive working habits and great team environment.The Client Success team is fully responsible for retaining and building relationships with clients across three SaaS product lines (digital media intelligence, social media analysis, and.

Oct 2014 - Apr 2015

Customer Success Manager

San Francisco, California, US

Meltwater is a global SaaS company aiding clients in achieving success by streamlining workflow, driving efficiency, and meeting their key strategic objectives. I manage a portfolio over 100+ clients, providing consultative support to ensure clients are identifying new opportunities, and maximising their potential in the media and social media space.I.

Oct 2013 - Oct 2014

Account Executive | Team Lead

Chatswood, NSW, AU

Running “The Nibbler” publication, MICE (meetings, incentives, conferences, events/exhibitions) space Print & Digital Ad Sales: Responsible for identifying new business and converting to confirmed businessAccount Management: Manage existing book of business, maintain strong client relations, retention and growth targetsEnsure profit goals are achieved for.

Jul 2013 - Oct 2013

Business Development Executive

Chatswood, NSW, AU

Growing revenue yield and market-share across the portfolioEstablishing new business relationships with prospective advertisersWorking with the marketing team to develop and support material that can be used in sales appointments, presentations and client marketingEnsuring correct information is passed on to production so that ads are booked and placed.

Jan 2013 - Jul 2013

Sales Lead

London, GB

Top performing sales representative with a proven track record of exceeding sales targets Learning to work different territories (event sites) and appeal to different demographics Consistent “high roller” sales accolade, exceeded 6 week goal of 80 sales to hit push goal of 100 sales, hit most bonuses in VMG history

Sep 2012 - Dec 2012

Gap Placement

Kew, Victoria, AU

Worked as a TA for the Primary (Elementary) School: Grades Prep - Year 7.Assisted in Outdoor Education Programs/Camps.Primary School, Middle School and Senior School Coach: Volleyball, Tennis

Jan 2012 - Jul 2012

Volleyball Coach

Malibu, CA, US

Manly Beach Volleyball Coach (Manly, Australia 2011)Pepperdine University Volleyball Camp Coach (2010)High School Volleyball Coach and Private Lessons (Harvard-Westlake Volleyball Camp 2009 and 2010)Private Lessons (2008 - 2012)YMCA Volunteer (North Hollywood, CA – set up a volleyball program outreach opportunity for the varsity volleyball team - 2005.

Jul 2008 - Nov 2011

Volunteer/Intern

Santa Monica, CA, US

Volunteer work at both the aquarium and in the office as an intern. Helped with preparation for the annual Heal the Bay Event Fundraiser.

Sep 2003 - Aug 2010
Team & coworkers

Colleagues at Aircall

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3 education records

Kaitlin Stoddard education

Bachelor, Sociology (Concentration In Human Services), Anthropology

Bucknell University

Global Citizen Of The World, Global Studies, Anthropology, Music, Sociology, Communications

University Of Virginia

High School Diploma

Harvard-Westlake School
FAQ

Frequently asked questions about Kaitlin Stoddard

Quick answers generated from the profile data available on this page.

What company does Kaitlin Stoddard work for?

Kaitlin Stoddard works for Aircall.

What is Kaitlin Stoddard's role at Aircall?

Kaitlin Stoddard is listed as Director, Customer Success at Aircall.

What is Kaitlin Stoddard's email address?

AeroLeads has found 1 work email signal at @hubspot.com for Kaitlin Stoddard at Aircall.

Where is Kaitlin Stoddard based?

Kaitlin Stoddard is based in Sydney, New South Wales, Australia while working with Aircall.

What companies has Kaitlin Stoddard worked for?

Kaitlin Stoddard has worked for Aircall, Meta, Hubspot, Meltwater, and Cirrus Media Australia.

Who are Kaitlin Stoddard's colleagues at Aircall?

Kaitlin Stoddard's colleagues at Aircall include Maxime Beuil, Anna Listova, Maxime Carpenzano, Alex Wood, and Aftab Ahmed.

How can I contact Kaitlin Stoddard?

You can use AeroLeads to view verified contact signals for Kaitlin Stoddard at Aircall, including work email, phone, and LinkedIn data when available.

What schools did Kaitlin Stoddard attend?

Kaitlin Stoddard holds Bachelor, Sociology (Concentration In Human Services), Anthropology from Bucknell University.

What skills is Kaitlin Stoddard known for?

Kaitlin Stoddard is listed with skills including Leadership, Time Management, Marketing, Social Media, Social Media Marketing, Team Leadership, Customer Service, and Goal Oriented.

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