Ashutosh Dubey Email & Phone Number
@aircall.io
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Who is Ashutosh Dubey? Overview
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Ashutosh Dubey is listed as Technical Support Specialist at Aircall, a with 782 employees, based in Gurugram, Haryana, India. AeroLeads shows a work email signal at aircall.io and a matched LinkedIn profile for Ashutosh Dubey.
Ashutosh Dubey previously worked as Expert at Aircall and Senior Customer Support Specialist at Aircall. Ashutosh Dubey holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Kurukshetra University.
Email format at Aircall
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AeroLeads found 1 current-domain work email signal for Ashutosh Dubey. Compare company email patterns before reaching out.
About Ashutosh Dubey
As a Senior Application Support Specialist at Aircall, I investigate and troubleshoot VoIP call quality issues and application integration issues for our clients, using tools such as Datadog and Looker. I collaborate with other teams internally to ensure efficient resolution and customer satisfaction.I have extensive experience in technical support, having worked as a Technical Support Engineer for Microsoft Enterprise Support and a Senior Technician for Dell Technologies. I gained expertise in Active Directory, Windows Server, Microsoft Server Technologies, and hardware development and diagnostics. I have a passion for programming and learning new technologies. I hold a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from Kurukshetra University.
Ashutosh Dubey's current company
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Ashutosh Dubey work experience
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Expert
Senior Customer Support Specialist
Investigate VoIP call quality issues and troubleshoot the client’s network/devices accordingly.Troubleshoot application integration issues using tools such as Datadog/LookerCollaborate with other teams internally to ensure efficient resolution
Technical Support Engineer
Technical support for Microsoft Enterprise Support.Gained expertise in Active Directory related issues.Involved troubleshooting issues such as AD replication, AD backup/restore, Group policy management, Public Key Infrastructure, DFSR/FRS replication, SYSVOL, Kerberos, FSMO roles maintenance, Windows server administration, etc.Debug and troubleshoot utilizing logs and share Root Cause Analysis for the presented issues.Ensure 5 Star experience for all critical/non-critical cases post-resolution.
Senior Technician
>Started as a support representative to provide technical support for software issues on Dell systems.>Troubleshooting included OS-level diagnostics, malware protection, hardware diagnostics, hardware upgrade assistance, Outlook configuration, system performance issues etc.>Troubleshooting limited to Dell products i.e. XPS, Latitude, Alienware, PowerEdge, Precision, Optiplex, Inspiron etc.>Ensure CSAT targets were met while avoiding repeat calls from customers.>Manage central case inventory of the L1 support staff and handle escalations to turnaround experience and resolve complex issues.
Senior Associate
Provided technical support for a UK-based ISPTroubleshooting involved testing lines, configuring routersCollaborate with on-site technicians to guide them with troubleshooting steps.Maintain overall customer satisfaction scoreAvoid call repetition from the same client within 7 days.
Colleagues at Aircall
Other employees you can reach at aircall.io. View company contacts for 782 employees →
Abby Hackett
Colleague at AircallNew York, United States
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JT
Johan Terras
Colleague at AircallBordeaux, Nouvelle-Aquitaine, France
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Christell Roseus
Colleague at AircallNew York, United States
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Victoria Conciatori
Colleague at AircallNew York, United States
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Laura Pérez Navarro
Colleague at AircallParis, Île-De-France, France
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JP
Jitendra Patidar
Colleague at AircallIndore, Madhya Pradesh, India
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CG
Carlos Gabriel Martínez
Colleague at AircallGreater Madrid Metropolitan Area, Spain
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Nitin Rakesh
Colleague at AircallDelhi, India
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Kaitlin Stoddard
Colleague at AircallSydney, New South Wales, Australia
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NM
Nicholas Mamet
Colleague at AircallBerlin, Germany
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Ashutosh Dubey education
Frequently asked questions about Ashutosh Dubey
Quick answers generated from the profile data available on this page.
What company does Ashutosh Dubey work for?
Ashutosh Dubey works for Aircall.
What is Ashutosh Dubey's role at Aircall?
Ashutosh Dubey is listed as Technical Support Specialist at Aircall.
What is Ashutosh Dubey's email address?
AeroLeads has found 1 work email signal at @aircall.io for Ashutosh Dubey at Aircall.
Where is Ashutosh Dubey based?
Ashutosh Dubey is based in Gurugram, Haryana, India while working with Aircall.
What companies has Ashutosh Dubey worked for?
Ashutosh Dubey has worked for Aircall, Concentrix, Dell Technologies, and Wipro Limited.
Who are Ashutosh Dubey's colleagues at Aircall?
Ashutosh Dubey's colleagues at Aircall include Abby Hackett, Johan Terras, Christell Roseus, Victoria Conciatori, and Laura Pérez Navarro.
How can I contact Ashutosh Dubey?
You can use AeroLeads to view verified contact signals for Ashutosh Dubey at Aircall, including work email, phone, and LinkedIn data when available.
What schools did Ashutosh Dubey attend?
Ashutosh Dubey holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Kurukshetra University.
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