Kaitlyn Barger Email & Phone Number

Alta, UT

• Provide the best care possible when helping participants choose from daily ski group lessons, private lessons, special camps, and workshops.
• Manage ski lesson participant and instructor pairing, which will exceed 150 persons during the busiest months and holidays.
• Respond immediately to over 50 calls per day to maintain public recognition as the resort ranked #1 in Overall Satisfaction by Ski Magazine’s Readers Resort Survey.
• Collaborate with management team to execute submission of payroll data for 120 employees.

Nags Head, NC

• Performed a remedial safety inspection on a 25’ indoor rock wall built in 1989, which resulted in being able to recommend a $500 purchase of new climbing wall equipment to ensure structural and operational standards.
• Took initiative to hold weekly training meetings of co-workers assisting the rock wall in order to improve safety awareness and increase enthusiasm for rock wall activities.
• Increased weekly indoor rock wall participation numbers over 300% over previous years.
• Volunteered to oversee putting 30’ portable rock wall back in service and then single-handedly worked outdoor rock wall events including weekly festivals, church events, corporate outings, and community gatherings.
• Utilized expertise in outdoor rock climbing leadership and safety practices to implement positive change both in the structural safety of the walls and building climbing enthusiasm by training co-workers to maintain.

Greenville, NC

• Created and published the weekly outdoors center newsletter with circulation exceeding 1,500 people including University leadership.
• Reviewed applicants, interviewed and assisted in hiring of all new employees.
• Provided instruction in the APLE Leadership Training Program for Outdoor Leader candidates.
• Managed the maintenance, cleanliness, and inventory of all outdoor gear equipment with a value exceeding $55,000.
• Tracked and recorded monthly participation numbers and satisfaction surveys for all outdoors trips and indoor events and recommended changes as appropriate.
• Operated as a leader for rock climbing, road biking, sea kayaking, and stand-up paddle boarding trips to local areas with up to eight participants of various ages.