Kaitlynn Wright Email & Phone Number

United States

Maintained strict confidentiality with all personal data as per company guidelines.Viewed reports regularly to make sure processing was conducted efficiently.Identified insurance coverage limitations with thorough examinations of claims documentation and related records.Reviewed and analyzed suspicious and potentially fraudulent insurance claims.Conducted day-to-day administrative tasks to maintain information files and process paperwork.Examined claims forms and other records to determine insurance coverage.Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.Maintained claims data in HRP, SDS and Microsoft Excel systems

United States

Managing inquiries from members and providers regarding claim status, claim payments, eligibility/enrollment, plan benefits, billing, and referrals according to departmental proceduresLog all calls, voicemails and other inquiries received into Call DiaryReport consumer complaints/grievances and the resolution of complaints/grievances Monitor inquiries forwarded to other departments for timely resolutions of issuesProvide follow-up, as necessaryParticipate in ongoing training and departmental staff meetingsHelp IT issues regarding the Member PortalParticipate in cross training in other departments as neededAssist the Billing Department by taking member premium payments.

United States

Receptionist duties - including 1st hand customer service, phone answering, decision making Handled daily cash transactions Handled customer personal information and billing In charge of scheduling service calls and contracted jobs Maintained office maintenance

United States

Receptionist duties - including 1st hand customer service, phone answering, decision making Handled daily cash transactions Handled customer personal information and billing.

United States

Receptionist duties - including 1st hand customer service, phone answering, decision making -Handle daily cash transactionsSupervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.Reviewed and verified quantities received against bills of lading, contracts and purchase requests.Used identification tags, stamps and electronic marking tools to mark stock items.Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.Verified clerical computations against physical count of stock to adjust errors in computations.Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.Organized and maintained correct inventory levels to drive highest turns possible on inventory.Received cargo by lifting and moving it using Fork lift, hand trucks and pallet jacks

United States

Receptionist duties - including 1st hand customer service, phone answering, decision making -Maintain daily office maintenanceMaintain and balance customer's personal and business accountsMaintain State reporting for CTR's and Minor accounts

United States

Entered and maintained student dataExtensive work in implementing new and more proficient procedures in past student data handlingSpecialized in extraction and reformation of student data for State fundingSupervise and oversee all state standardized testingTrain and manage teachers in proctor testingExtensive work in day to day data entry transactions relating to the school and the students

Bachelor'S Degree, Accounting And Finance

Associate Of Arts And Sciences - Aas, Business

High School Diploma, General Education

Activities and Societies: President of MESA Student Counsel Science Fair