Kai White Email & Phone Number

Los Angeles, California, United States

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

Chamblee, Georgia, United States

· Used customer service skills to identify brides' styles, assisting 4 brides a day in finding the ideal wedding gown.· Helped brides find the right wedding dress, understand options for customization and alterations, and complete the final look using veils and jewelry.· Maintained working knowledge of how gowns are constructed as well as providing feedback to the management team to better serve brides' needs and wants.· Builded customer confidence by actively listening to their wants, needs, and concerns and giving appropriate feedback.· Developed and fostered interpersonal relationships with brides and bridal parties to create an experience that feels less like a transaction and more like a day trying on gowns with friends, leading to increased referrals and customer satisfaction.

Pittsburgh, Pennsylvania, United States

• Co-wrote and assisted with completion of client reports.• Analyzed architectural drawings to complete predictive calculations and determine noise standards compliance.• Recommended acoustical treatment products based on client needs and project scope.• Used INSUL to to model how changes in design affect sound transmission• Used SoundPLAN to model sound sources and receivers to determine the effects of new constructions on neighboring buildings.

Peachtree Corners, Georgia, United States

· Used hard-won knowledge in chemistry and materials science to produce bath and body products, including bar soap, bath bombs, and body butters.· Labeled, packaged, and organized merchandise within the store, creating a layout that was simple, easy to navigate, and showcased products in an accessible shopping experience.· Maintained a working understanding of specialty ingredients and fragrance blends and provided valuable recommendations to customers to ensure their unique needs were met.

Atlanta, Georgia, United States

· Recommended bridal gowns based on each customer’s personal taste and comfort level, averaging 5 brides a day.· Styled gowns with jewelry and veils to further foster a bride's personal brand.· Retained working memory of over 1700 gown styles and sizes in stock for each designer.

Duluth, Ga

· Greeted customers and ascertained each customer's wants or needs while maintaining a high level of customer satisfaction (Net Promoter Score 96<).· Helped customers select merchandise to meet their needs, resulting in repeat business and customer satisfaction· Provided suggestions to the regional manager regarding customer perception of aisles and how to foster a better experience through a more intuitive store organization.

Duluth, Ga

· Kept front end of the store (including checkout, impulse aisle, and checkout area) clean, stocked, and organized to ensure a positive customer experience· Ensured security of products by providing polite customer service while maintaining best security practices (outstanding performance in customer service and security, completing training courses on topics including PCI compliance and best in-class password standards)· Worked with the Service Department to allow customer and store-owned devices to be repaired, reducing costs for the company and increasing customer satisfaction.