Kajsa Hasselström-Pere Email and Phone Number
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Kajsa Hasselström-Pere personal email
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I am a strategic business developer with a strong focus on customer-centricity, process and service design, and transformational leadership. Over my career, I've led digital transformation initiatives across diverse industries, building capabilities for innovation and change within the organisations.Recently, I have deepened my expertise in sustainable development and now bring an integrated approach to my work—balancing business objectives, customer needs, and sustainability goals. Whether it's developing national strategies or creating innovative service concepts, I am committed to driving impactful, future-focused change.My passion lies in building and leading dynamic teams that co-create visionary business solutions, aiming to shape a more sustainable future for organizations and society alike.Keywords: business design, strategy, digital service creation, lean start up, digital transformation, process development, leadership, data driven organization, innovation management, culture, customer experience, sustainable business, regenerative business
Futurice
View- Website:
- futurice.com
- Employees:
- 513
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Business Director, Energy And IndustrialFuturiceHelsinki, Fi
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Director, Co-Creation And DesignMotiva Jan 2023 - Present -
Development Manager, Digital ServicesMotiva May 2020 - Jan 2023
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Senior Business DesignerFuturice Jan 2016 - May 2020Helsinki
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Senior ConsultantFuturice Jan 2016 - May 2020Helsinki Area, Finland
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Business Designer / StrategistFuturice Jan 2015 - Jan 2016HelsinkiI help Futurice's clients create new business ideas and succeed in digital transformation holistically.
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Process ManagerCaruna Mar 2014 - Dec 2014Connection Services & Customer Initiated Grid Services• Responsibilities:- Set the strategic targets and lead the development portfolio for business processes serving some 640 000 network customers.- Develop and implement channel strategy. - Monitor progress and iterate solutions based on analytics and feedback. - Focus on digital transformation to reach higher process automation and customer experience.• Main achievements: Successful delivery of cross-functional Major storm development -project (influence on 630 000 customers and cost saving potential of €30 million), continuous improvement resulting in significant increase in customer satisfaction and decreased operational costs. -
Process ManagerFortum Jan 2012 - Mar 2014Process Manager for Fortum Distribution Connection Services and Customer Initiated Grid ServicesSee above -
Process Implementation & Test ManagerFortum Mar 2011 - Jan 2012• Responsibilities: Process development, IT-test management, change management to support Automatic Meter Management implementation. ARIS main user role.• Main achievements: Successful delivery of new Remote Disconnection & Reconnection -process (process automation of Move-process using Smart Meters).
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Process Development SpecialistFortum Oct 2008 - Mar 2011• Responsibilities: Develop existing and create new processes to support Automatic Meter Management roll out and operations. Change implementation. ARIS-system (process modelling) main user role.• Main achievements: Successful delivery of all Automatic Meter Management Roll out -processes concerning 630 000 customers.
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Project SupportFortum May 2008 - Sep 2008• Responsibilities: Change management, manage testing and communication with IT-vendors.• Main achievements: Successful implementation of new IT-system for metering data management.
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Thesis WriterFortum Sep 2007 - Apr 2008Building a holistic performance measurement system for benchmarking - Case Fortum Billing and Collection
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Billing & Back Office, Customer ServicesFortum Jun 2007 - Aug 2007Process descriptions and job instructions in CS Billing and Back Office.
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Office ManagerComax Oy / Max Mara Aug 2003 - Dec 2006Managing accounting, reporting, payment transactions and marketing planning.2003-2004 Sales Assistant and Office Assistant. Sales, customer service, managing accounting and payment transactions.
Kajsa Hasselström-Pere Skills
Kajsa Hasselström-Pere Education Details
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Management And Organization -
Management And Organization; Marketing Management Program -
Mattlidens Gymnasium
Frequently Asked Questions about Kajsa Hasselström-Pere
What company does Kajsa Hasselström-Pere work for?
Kajsa Hasselström-Pere works for Futurice
What is Kajsa Hasselström-Pere's role at the current company?
Kajsa Hasselström-Pere's current role is Business Director, Energy and Industrial.
What is Kajsa Hasselström-Pere's email address?
Kajsa Hasselström-Pere's email address is ka****@****tum.com
What is Kajsa Hasselström-Pere's direct phone number?
Kajsa Hasselström-Pere's direct phone number is +358 41 43*****
What schools did Kajsa Hasselström-Pere attend?
Kajsa Hasselström-Pere attended Svenska Handelshögskolan, Edhec Business School, Mattlidens Gymnasium.
What skills is Kajsa Hasselström-Pere known for?
Kajsa Hasselström-Pere has skills like Change Management, Project Management, Business Process, Team Leadership, Continuous Improvement, Strategy, Business Process Improvement, Process Management, Management, Process Simulation, Business Strategy, Coaching.
Who are Kajsa Hasselström-Pere's colleagues?
Kajsa Hasselström-Pere's colleagues are Simon Meßmer, Villiam Virkkunen, Chris O'hara, Ema D., Jori Mäkkeli, Janetta Ekholm, Piritta Van Der Beek.
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