Kalaiselvan M R Email & Phone Number

Puducherry, India

Puducherry, India

• Designed, developed, maintained, and upgraded different websites.• Designed graphics and animations using Adobe Photoshop.• Created multiple browser-compatible websites.• Performed testing and debugging.• Designed web-based content management system (CMS) application for various clients.• Coordinated with the quality assurance team to ensure that standard protocols are followed throughout the process.• Documented project details and reports.

Puducherry, India

• Checking the everyday task assigned by the PJE/TL.• Analysing the descriptions given by the customer.• Follow the workflow of different customers.• Searching the images according to the description from the contracted vendors.• Ensure the following price hierarchy.• Never miss following the guidelines of the various customers while researching images.• Checking Art-MS for visual references.• Post images on the server for the PJEs to send to the customer.• Ensure complete every day’s production target.

Puducherry Area, India

1) SPi Technologies India Pvt Ltd (August 2016 – 2018)Designation: Junior executive content capture administrator (Support Services)* Photo research / Text permissions* Sourcing appropriate pictures and images for assigned projects required for books* Exploring all picture sources including online image banks and stock photo libraries for each front end layouts pages of the books* Obtaining correct caption and credit information for the pictures embedded onto the books* Keeping up to date with rules and regulations governing the use of images/contents* e-Procurement* Projecting freelance, in-house, on-shore, and off-shore invoices, purchase orders, new vendor requests through SAP module* Handling delicate invoices from various sources and following-up with the payments* Interacting with Accounts Payable group in clearing payment related queries* Backed-out conversions* Coordinating with conversion team for converting word files, image files, and quality checking* Interacting with editorial team for meeting the client requirements, perfect schedule maintenance, to balance between in-house production and on shore clients* Establishment of freelance contracts (on shore)* Creating freelance agreements, submission for signing through Adobe e-sign* Regular follow-ups with contractors and checking the contracts for completion, resolving queries from freelancers in diplomatic manner* Processing of Contributor Contracts* Creating contracts and send it to contributors for signature, submission of contracts through e-sign* Acquiring the signed contracts from contributors on everyday basis* Resolving the contributor queries in a subtle and disciplined manner* Handling weekly calls with on-shore clients, resolving their queries, training sessions, report submissions, job status refreshing, undergoing calls with various accented authors, effective listening skills* Maintaining a set of detailed reports for each process workflow.

Cochin Area, India

 Responsible for testing the design plans and testing for the complete module Involved in Unit testing of the Module and reports are documented by testing Actively participated in testing PCAT (Professional career aptitude test) Module Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Talk staff or clients through a series of actions, either face-to-face or over thephone, to help set up systems or resolve issues Troubleshoot system and network problems, diagnosing and solving hardwareor software faults Replace parts as required Provide support, including procedural documentation and relevant reports Follow diagrams and written instructions to repair a fault or set up a system Set up new users' accounts and profiles and deal with password issues for cloudservers, local servers, and franchise servers Respond within agreed time limits to call-outs Work continuously on a task until completion (or referral to third parties, ifappropriate) Prioritize and manage many open cases at one time Rapidly establish a good working relationship with customers and otherprofessionals, such as software developers Test and evaluate new technology Conduct electrical safety checks on computer equipment.

Master’S Degree, Electronics And Communications Engineering, Distinction

Bachelor’S Degree, Electronics And Communications Engineering

High School, Biology,

High School