Kaleb Scanlan
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Kaleb Scanlan Email & Phone Number

Support Technician - Enterprise at First Focus
Location: Clontarf, Queensland, Australia 11 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
First Focus
Role
Support Technician - Enterprise
Location
Clontarf, Queensland, Australia
Company size
286 employees

Who is Kaleb Scanlan? Overview

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Quick answer

Kaleb Scanlan is listed as Support Technician - Enterprise at First Focus, a with 286 employees, based in Clontarf, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Kaleb Scanlan.

Kaleb Scanlan previously worked as Member at Yuwalaraay Euahlayi Aboriginal Corporation (Yeac) and Support Engineer / Systems Administrator at Winbasic Technology Solutions. Kaleb Scanlan holds Certificate Iii Information Technology (General), Information Technology from Tafe Queensland.

Company email context

Email format at First Focus

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First Focus

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Profile bio

About Kaleb Scanlan

I am a highly sociable and customer-centric individual, recognized for my dedication to treating clients with utmost respect and consistently delivering exceptional service. Proficient in utilizing ITIL-based IT ticketing systems, my expertise includes efficiently triaging, logging, and categorizing tickets while maintaining transparent and open communication with clients.My professional journey encompasses diverse roles as a service desk agent, providing support at levels 1, 2, and catering to Enterprise/VIP client needs. With a wealth of experience, I have adeptly assisted end users grappling with various devices and software issues, earning a reputation for my unwavering patience and kindness.I honed my skills in handling older end users and those with limited technical knowledge during my tenure at the Archdiocese of Brisbane and while supporting St Vincent De Paul in another esteemed organization.I've recently taken on the role of a Field Technician, engaging directly with our clients on-site to provide hands-on support. Additionally, I collaborate with remote engineers to seamlessly execute project tasks and enhance the efficiency of refreshing our clients' networks.

Current workplace

Kaleb Scanlan's current company

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First Focus
First Focus
Support Technician - Enterprise
Clontarf, QLD, AU
Website
firstfocus.com.au
Employees
286
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11 roles

Kaleb Scanlan work experience

A career timeline built from the work history available for this profile.

Support Technician - Enterprise

First Focus

Clontarf, Qld, Au

Member

Current
Yuwalaraay Euahlayi Aboriginal Corporation (Yeac)

Traditional Owner and YEAC Corporation Member.Applicable Ancestor - Fanny WhiteYEAC Native Title recognized and granted 2021.

Jul 2024 - Present

Field Technician

First Focus

Botany, New South Wales, Au

Dedicated Field Technician supporting a wide array of clients in the Brisbane Region.

Sep 2023 - Jan 2024

Support Technician - Enterprise

First Focus

Botany, New South Wales, Au

Service Desk level 2 position providing high end customer service and support for Enterprise clients.

Apr 2023 - Sep 2023

Customer Support Technician

Archdiocese Of Brisbane

Brisbane, Qld, Us

ICT Service Desk level 2 role. Shared responsibility with three other CST's to act as a point of escalation within the service desk.Strong focus on interpersonal skills, telephone manner, courtesy, technical skills, troubleshooting, active directory, M365 and On-prem exchange administration.I am also required to manage expectations of VIP clients and disgruntled customers.

Nov 2022 - Mar 2023

Service Desk Analyst

Archdiocese Of Brisbane

Brisbane, Qld, Us

Service desk analyst providing mostly level 1 and some level 2 support.

May 2022 - Nov 2022

Customer Service Sales Assistant

Dan Murphy'S

Melbourne, Au

Customer service assistant working at Dan Murphy's, providing customer service, sales support, maintaining stock, meeting KPI's and ensuring a clean work environment.

Jun 2021 - Nov 2021

Kitchen Steward

The Windsor Hotel

Us

Kitchen steward for prestigious 5 star Australian Hotel.

Jan 2020 - Oct 2020

Kitchen Hand

The Greensborough Hotel

Greensborough, Victoria, Au

Kitchen hand at The Greensborough Hotel.

Mar 2019 - Sep 2019
Team & coworkers

Colleagues at First Focus

Other employees you can reach at firstfocus.com.au. View company contacts for 286 employees →

MP Mark Perez Mark Perez Colleague at First FocusCentral Luzon, Philippines View → AH Aiman Hajj-Hassan Aiman Hajj-Hassan Colleague at First FocusBrisbane City, Queensland, Australia View → JN Jason Neville Jason Neville Colleague at First FocusBrisbane, Queensland, Australia View → AK Abdul Kareem Abdul Kareem Colleague at First FocusAdelaide, South Australia, Australia View → JC James Cumberton James Cumberton Colleague at First FocusSydney, New South Wales, Australia View → GP George Papafotiou George Papafotiou Colleague at First FocusGreater Melbourne Area, Australia View → TM Tanara Mullen Tanara Mullen Colleague at First FocusBrisbane City, Queensland, Australia View → KH Kosta Haltis Kosta Haltis Colleague at First FocusGreater Adelaide Area, Australia View → AM Allan Musa Jr. Allan Musa Jr. Colleague at First FocusMetro Manila, National Capital Region, Philippines View → MM Michaela Mcnicholl Michaela Mcnicholl Colleague at First FocusLondonderry, Northern Ireland, United Kingdom View →
2 education records

Kaleb Scanlan education

Certificate Iii Information Technology (General), Information Technology

Tafe Queensland

High School Diploma

Edmund Rice Education Australia
FAQ

Frequently asked questions about Kaleb Scanlan

Quick answers generated from the profile data available on this page.

What company does Kaleb Scanlan work for?

Kaleb Scanlan works for First Focus.

What is Kaleb Scanlan's role at First Focus?

Kaleb Scanlan is listed as Support Technician - Enterprise at First Focus.

Where is Kaleb Scanlan based?

Kaleb Scanlan is based in Clontarf, Queensland, Australia while working with First Focus.

What companies has Kaleb Scanlan worked for?

Kaleb Scanlan has worked for First Focus, Yuwalaraay Euahlayi Aboriginal Corporation (Yeac), Winbasic Technology Solutions, Archdiocese Of Brisbane, and Seed Indigenous Youth Climate Network.

Who are Kaleb Scanlan's colleagues at First Focus?

Kaleb Scanlan's colleagues at First Focus include Mark Perez, Aiman Hajj-Hassan, Jason Neville, Abdul Kareem, and James Cumberton.

How can I contact Kaleb Scanlan?

You can use AeroLeads to view verified contact signals for Kaleb Scanlan at First Focus, including work email, phone, and LinkedIn data when available.

What schools did Kaleb Scanlan attend?

Kaleb Scanlan holds Certificate Iii Information Technology (General), Information Technology from Tafe Queensland.

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