Kalee Albert Email & Phone Number

Denver, Colorado, United States

Denver Metropolitan Area

Washington D.C. Metro Area

Washington D.C. Metro Area

Washington, District Of Columbia

Directly support an Account Principal and Associate Principal in day to day tasks and strategy. Member Service:-Delivered solutions-oriented service to drive portfolio value to 40 Hospitals & Health Systems. -Create reports on member utilization of products and services to support member interaction -Recruit members to annual national meeting series; work with team members on all phases of meeting recruitment campaign management (i.e. design, mobilization, completion and tracking of phone, email, or direct mail campaigns)-Respond to member requests and inquiries in a timely and efficient manner (i.e. setting up member training's on resources available through membership, providing access to research publications and website, facilitating introductions and interactions with research staff, etc.)Revenue Generation-Execute on outreach strategy and schedule in-person and phone meetings with Health Care Executives as they relate to the contract renewal process-Perform market analysis to identify strategic campaigns for new business opportunities-Schedule revenue generation meetings for senior leaders on my team with current or prospective members to achieve weekly, monthly, and quarterly goals

Greenville, North Carolina Area

Responsible for supporting the Senior Administrator, and all other management positions of this department. Assisted with coordinating all aspects of patient registration, scheduling, insurance verification, reception, and patient medical records. Analyzed data pulled from various electronic health record reports. Conducted interpretations of user productivity, and workqueue productivity. Duties Included:•Received EPIC Electronic Health Record Training•Received REAL DEAL Leadership Training•Received MSPQ Basic Training•Developed a training handbook for the scheduling of Vidant Medical Center Kidney Transplant operations•Responsible for working with EPIC and internal IT team to provide insight to various workflows to ensure efficient compliance with the software for end users.•Developed Employee Performance Appraisal grade ranges based on data pulled from EPIC workqueue productivity reports to analyze in excel using C-charts and determine employee productivity statistics. •Prepared and distributed key operational metrics, direct admission volume reports, and average wait time reports, to internal leadership and staff.•Reviewed and tracked electronic authorizations on Order Smart Passport Health program.•Served as a “fresh eye” when attending meetings, and bringing in an outside prospective to spark new ideas and implementations.

Wakemed Health And Hospitals

Responsible for the cleanup of Cactus, provider enrollment directory on SharePoint and NC Tracks, to allow the timely response to payer requests and claim issues.Duties included:• Research claim denials related to credentialing on NCTracks, download documents, and create spreadsheet of providers who need license or other credentialing issues repaired• Correct and maintain Hospitalists setup in Cactus Database• Make sure providers hardcopy shadow file is updated with the current credentialing status • Learn the purpose and setup of a Pro forma, and how to translate hypothetical financial figures, based on previous business operations