Kaleem Ullah Email & Phone Number

Islamabad

• Low Level Design & Implementation for Fault, Performance & Security Solutions.
• Leading & Managing projects from Technical delivery perspective.
• Engaging and dealing with SME’s for managing dependencies and environment readiness.
• Solution Customization & Tailoring to meet end user requirements.
• Level 2 Post Implementation support.
• Guiding & coaching junior members.

Islamabad, Pakistan

• Conduct Customer presentations & solution designing.
• Leading MF ArcSight, APM, OpsBridge implementations.
• Design & deploy HPE ArcSight Solutions including Logger and ESM.
• Develop & Deliver project delivery, administration & management documentation.
• End Device Configurations for security logs collections
• Use Case Requirement Evaluation & deployment.

Islamabad, Pakistan

• Conduct requirement gather workshop.
• Implementation & configurations of the proposed solution.
• Provide First and Second Level support for deployed project.
• Installation and up-gradation of HPE Infrastructure Fault Management
• Deployment of HPE call Management solution

Islamabad

• Responsible for Software Installations, Configuring Office Productivity Software and providing hands-on training to end users.
• Resolving user queries as part of an IT Help Desk Team serving 1000 employees.
• Installation & Support of client end software on user’s desktops including EFICS, ICRM (Customer support web based software for franchises), E-Point and Jupiter Support (Client ends to the databases of Mobilink)
• Network support including Wireless LAN & Administration of Mobilink Asset Management Software