Kaleema I. Email & Phone Number

Set-up the business operations and human resources infrastructure to support the growth of the organization from seven employees to 23 employees. Established the Diversity, Equity, Inclusion and Belonging Committee and collaborated with the board of directors to implement the initiatives. Implemented a parental leave policy and mileage policy. Created a quarterly and annual performance review framework. Meets with leadership monthly to foster a culture of communication, and to identify organizational culture challenges and employ staff retention strategies. Curated the inaugural employee offsite and engaged a facilitator to promote awareness of trauma informed practices in response to employee feedback.Business Operations: Assisted with the development of new budget management processes, facilitated the implementation of a new payroll system and supported the conversion from an individual retirement account plan to a 401K plan. Established new processes and procedures to manage the $3M annual budget and track program spending. Developed templates for funding requests. Work closely with the founders and the Director of Finance and Operations on financial forecasting, and the institution of new internal guides and process and procedures to support organization's growth strategies.Events and Engagement: Coordinated and managed approximately 16 internal and external events each fiscal year including scholar facing community events and team building activities. Leveraged strategic partnerships to identify venues and secure event sponsorships, manage vendors, and negotiate third party contracts. Trained staff on event planning and management.

Executive Assistant to the Co-founders/Executive Directors. Work directly with the Executive Directors to support their day-to-day activities, including scheduling, email correspondence and communications, preparing agendas, presentation and spreadsheets as needed. To act as an extension of the ED’s and proactively engage with staff and colleagues. Work closely with RTS board members and community and foundation partners to help advance the work; i.e., build relationships, resolve issues, and tee up actions and decisions. Own and oversee ad hoc projects, office operations and administrative tasks as needed.

Owned and oversaw the Human Resources and operations suite of responsibilities including payroll, accounts (payable and receivable), people experience, talent acquisition and office administration. Collaboratively planned and led the organization’s inaugural sentiment survey and employee offsite, as well as implemented the updated employee performance cycle and supported the organization-wide compensation review.Work closely with the acting Director of Finance and Operations. Supported the implementation and rollout of organization-wide financial initiatives including budget process and rollout, audit support, and cross-collaborative creation of internal guides and templates for financial processes. Supported in the creation and implementation of organization-wide policies; including, parental leave, mileage, and implementation of new payroll systems and retirement plan (IRA to 401k).Managed ad hoc projects, including integrating more effective digital tools, venue selection, event hosting and management, and creating onboarding documents. Project managed 10 external events and 6 internal employee events annually.

Work directly with the Executive Directors to support their day-to-day activities, including scheduling, email correspondence and communications, preparing agendas, presentation and spreadsheets as needed. To act as an extension of the ED’s and proactively engage with staff and colleagues. Work closely with RTS board members and community and foundation partners to help advance the work; i.e., build relationships, resolve issues, and tee up actions and decisions. Own and oversee ad hoc projects, including integrating more effective digital tools, venue selection, event hosting and management, and creating internal documents. Project manage social events for scholars and staff.Provide administrative support to the organization’s Human Resources function, including HRIS, accounting and payroll, employee recruiting and on-boarding (full employee lifecycle), benefits administration and other tasks as needed.

Managed a building with 192 units and a fluctuating occupancy of 700+ residents; previously over two smaller buildings concurrently from 2017-2019.Lead a team of 15-20 staff members serving a student residential population. Counseled and coached staff team, proofread and distributed communications, coordinated large-scale events.Liaised between the Main Housing office and Residential Education. Managed housing events and collaborated on programming for the school year; including schedule and calendar management, University Move-In, Move-Out and Summer Conferences.

Abbott Kinney, Los Angeles, Ca

Built and maintained clientele and mailing list. Provided clients with information on product features and warranty, processed sales transactions, tracked inventory, and conducted outreach regarding special events and product offerings.Hosted branded events for internal and external partners.

Worked in the Department of General Services on the team responsible for the implementation of an integrated citywide asset management system in partnership with the Office of Mayor Eric Garcetti. Reviewed real estate records and corresponded with city departments to verify accuracy of real estate data.

Washington, District Of Columbia, United States

Supported the Every Kid in a Park initiative, aimed at increasing youth exposure to federal lands through a free pass program for 4th graders. Developed and executed outreach models for “Every Kid in a Park” events, including Black History Month and Women’s History Month programs. Managed logistics and communications for high-profile national events in New Orleans, Richmond, and Chicago. Collaborated with park staff to align local and national programmatic goals, demonstrating strong judgment and diplomacy.Created and maintained social media accounts, prepared outreach materials, and organized internal meetings with external stakeholders. Successfully institutionalized program elements, balancing multiple responsibilities under pressure with a proactive, entrepreneurial approach. Provided administrative support, coordinated events, and acted as a community liaison across multiple national parks. Designed and implemented an internal directory for cross-departmental use.

Washington, District Of Columbia, United States

Drafted correspondence in response to letters from constituents and elected officials regarding the Let’s Move! Campaign and other White House initiatives. Coordinated event set-up, organized and managed volunteers and performed administrative tasks as required.

Washington, District Of Columbia, United States

Staffed the White House comment Line.Responded to constituent inquiries regarding the Affordable Care Act, government shutdown, and pertinent political issues. Reduced the backlog of thousands of letters from students and developed a new protocol for responding in a more timely and efficient manner.