Tory Williams Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Farmers Branch, Texas

• Work with business leaders to develop, and build dashboards with Power BI to track KPIs across the organization and discern key insights from those.• Critically view current processes to offer more efficient solutions.• Work with commissions & financial backers to audit and transmit funding & payment files.• Managed external company census & healthcare information to transmit securely to underwriters.• Collaborate with internal and external teams for various projects (MAHCA & Compliance).• Create relational databases to store and query for various reporting and usage within MSSQL, MySQL and Access.• Learn and use CRM - Admin123 & proprietary CRM HC212 to extract and report on data.• Assisted with deployment of Zendesk ticketing system & created triggers for proper ticketing assignments.• Assist in training new employees in using CRM, reporting software, and detailing what various data points describe.• Various other reporting and problem solving in regards to sales, commissions & product data.

Develop custom interfaces using Google Polymer Use Git document sharing library functionalityUtilize knowledge in Polymer and Git to develop business solutionsSupport office needs, handle Jira tickets, commit code to Bitbucket

• Purchase supplies needed for meetings• Coordinate with Student Activities to host meetings

Collaborated and built schedules for all cast members•Mediated between the actors and the Director/Technical Director•Participated on stage as fill-in when necessary Light & Sound Board Operator - volunteer•Coordinated with Technical Director to operate the light and sound boards during multiple stage productions

Strong communication skillsStrong customer satisfaction skillsExperience handling difficult customersPerformed store closings for over 10 stores, handling large sums of money and bank depositsTrained new employees for closing shift

Bedford, Tx

Bedford Euless Soccer Association 05/2006 – 12/2010 Grade 9/8 Soccer Referee•Regulated and controlled BESA soccer games•Understood and applied the laws of the game as well as the BESA playing rules•Adhered to the USSF Referee Code of Ethics•Demonstrated punctuality and adherence to dress code•Demonstrated effective communication to and respect for players as well as parents and coaches•Completed necessary paperwork in a timely fashion

Master Of Science - Ms, Business Analytics

Activities and Societies: Professional Leadership Program Association for Information Systems UNT Gaming and Esports

Bachelor Of Science - Bs, Business Computer Information Systems

Activities and Societies: Association for Information Systems UNT Gaming and Esports