Lora Anderson

Lora Anderson Email and Phone Number

Operations Professional & Community Builder @ NCD
dallas, texas, united states
Lora Anderson's Location
Philadelphia, Pennsylvania, United States, United States
About Lora Anderson

Dynamic People Operations professional focused on building inclusive company culture to boost employee engagement and retention. I have experience supporting the needs of a fully remote startup, hosting all company retreats; both virtual and offsite, as well as supporting full-cycle employee administration.I have supported over 100 employees in 20+ states and countries. I firmly believe in Diversity, Equity, Inclusion, and Belonging - proudly having launched 6 ERGs in my last role at Mentor Collective. I am passionate about bringing empathy and fun to work.

Lora Anderson's Current Company Details
NCD

Ncd

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Operations Professional & Community Builder
dallas, texas, united states
Employees:
132
Lora Anderson Work Experience Details
  • Ncd
    Agent Support Coordinator
    Ncd May 2024 - Present
  • Mentor Collective
    Culture And Engagement Specialist
    Mentor Collective May 2022 - Aug 2022
    - Evaluated Mentor Collective’s culture processes, policies, and practices;developed new initiatives as needed.- Led Culture Committee structure and events, including the all companyoffsite.- Launched and advised six Employee Resource Groups.
  • Mentor Collective
    People Operations Coordinator
    Mentor Collective Jun 2021 - May 2022
    Boston, Massachusetts, United States
    - Helped build a fantastic company culture as Mentor Collective grows.- Supported facilitation of People Ops benefits, perks, and programs and assist with day to day operations of the People Ops functions and projects.- Helped build and maintain new and exciting people programs, processes, resources, policies and internal tools to continually improve the employee experience and build efficient workflows across the company.
  • Capital One
    Sr. Process Manager
    Capital One Aug 2020 - Jun 2021
    Boston, Massachusetts, United States
    Hired as part of Freebird acquisition.
  • Freebird, Inc.
    Traveler Experience Lead
    Freebird, Inc. Nov 2018 - Aug 2020
    Cambridge, Massachusetts
    Designed and implemented Traveler Experience (TX) New Hire Onboarding and continued education plans, created and maintained the TX Internal Knowledge Base, provided hospitality focused service to travelers, managed escalated inquiries, maintained operations standards on the Traveler Experience team, and collaborated with other departments to improve the product.
  • Freebird, Inc.
    Traveler Experience Representative
    Freebird, Inc. Jun 2018 - Oct 2018
    Cambridge, Massachusetts
    Performed traveler outreach and provided alternate solutions to disrupted travel.
  • Levelup
    Support Genius
    Levelup Jan 2018 - Jun 2018
    Boston, Massachusetts
    Implemented internal and external resources to uncover solutions to technical inquiries from users and merchants. Provided excellent customer service to both users and merchants over the phone, as well as through emails. Fielded user inquiries into feedback for managers and engineers.
  • Apple
    Genius Administrator
    Apple Nov 2016 - Jan 2018
    Boston, Massachusetts
    Supported a team of technicians to ensure that they had the support needed to execute repairs promptly and efficiently, while also facilitating relationships with customers so that they could understand the repair process.
  • Apple
    Specialist
    Apple Jan 2015 - Nov 2016
    Boston, Massachusetts
    Listened to customer needs and provided appropriate solutions both in sales and support.
  • Make Way For Ducklings
    Sales Associate
    Make Way For Ducklings Aug 2014 - Dec 2014
    Boston, Massachusetts
    Maintained visual standards of the store, and worked as a cashier.
  • Boston Public Library
    Special Library Assistant
    Boston Public Library Mar 2014 - Aug 2014
    Boston, Massachusetts
    Operated switchboard, directed visitors to various areas of the library, and performed HR tasks as assigned.
  • New England Aquarium
    Teen Intern
    New England Aquarium Jun 2010 - Aug 2013
    Boston, Massachusetts
    Educated youth and visitors on marine life and conservation techniques on site and through outreach. Created and distributed material for peers and archived / analyzed employee information.

Lora Anderson Education Details

Frequently Asked Questions about Lora Anderson

What company does Lora Anderson work for?

Lora Anderson works for Ncd

What is Lora Anderson's role at the current company?

Lora Anderson's current role is Operations Professional & Community Builder.

What schools did Lora Anderson attend?

Lora Anderson attended University Of Massachusetts Boston.

Who are Lora Anderson's colleagues?

Lora Anderson's colleagues are Brock Jones, Rachel Vela, Jurnee M., Audrey Campos, Vanessa Ramirez, Carmen Pineda, Kyra Harris.

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