Kali Mcdevitt Email & Phone Number

- Assisting with assembling team members with a combination of skills required toaccomplish a goal.- Developing a strategy by which team members can use to reach the project goal.- Assign tasks to team members including those that he/she will manage.- Determine completion timeline and monitor progress to ensure department project workis on track..

- Assisting in feedback to business units to continuously help improve our current products- Creating realistic timelines and organizational efforts for project within the business unit- Providing great customer service to one of the largest accounts in the business unit- Assisting customers with any inquiries about the current services and providing the.

Granville, Ohio

-Oversight of the call center which includes hiring, training and managing 20+ student employees ensuring consistent and courteous engagement with alumni usually resulting in a gift to the university-Completely pivoted an in-person call center to a remote program that consisted of students developing more genuine relationships with alumni of Denison during.

-Reconciled different balance sheets of different departments and organizations around campus. -Utilized excel to create detailed accounts of spending and account information for future analysis of financial support

-Engaged with alumni, trained new employees on the basic software of the calling program we utilize in the call center. -Was able to negotiate with supporters or non-donors over the phone in order to convince them to stay engaged with the University. Trained others in calling and also supported callers as a manager during shifts.

Bachelor Of Arts - Ba, Global Commerce

Bachelor Of Arts - Ba, Sociology And Anthropology

International Business