Kalkidan Assefa Email & Phone Number

Lilburn, Ga, Us

I excel in managing a diverse portfolio of over 60 accounts, maintaining an exceptional retention rate of over 98%, and ensuring ongoing satisfaction and loyalty. I orchestrate seamless onboarding processes for 60+ customers across the Southeast US, coordinating installations and permit submissions and integrating food ordering platforms to exceed client expectations. Additionally, I facilitate weekly sync meetings with internal stakeholders to prioritize onboarding efforts and address challenges, conduct thorough audits of onboarding processes, and provide comprehensive training and support to partners. I serve as the primary point of contact post-sale to ensure end-to-end customer satisfaction and project delivery.

Lithonia, Georgia, United States

I play a pivotal role in overseeing the community's financial health by managing budgeting, planning, and ensuring fiscal responsibility. I implement transparent financial reporting practices to keep homeowners informed and foster trust within the community. Additionally, I develop and manage the budget, making strategic decisions for community initiatives while implementing financial controls to ensure efficiency and mitigate risks. Collaborating closely with fellow board members, I align financial goals with community priorities to maximize impact and value for all stakeholders. Furthermore, I facilitate annual audits to ensure financial compliance and foster trust, ultimately reducing the HOA debit.

I took charge of orchestrating all aspects of event operations, ensuring seamless execution from venue preparation to logistics management. On event days, I conducted final checks to ensure that all standards for tables and technology were met, guaranteeing a high-quality experience for attendees. I proactively addressed any challenges that arose during events, swiftly resolving issues to ensure smooth execution and minimize disruptions. Additionally, I played a key role in evaluating event success by analyzing key metrics and submitting comprehensive reports, providing valuable insights for future event planning and improvement efforts.

Assisted over 40 high school students to find scholarships for higher education Planned and coordinated career fair logistics

Shadowed for over 100 hours in a fast-paced hospital setting

Chemistry

Activities and Societies: Phi Sigma Pi, Student Affiliates of the American Chemical Society, and Shop With a Bulldog (SWAB)

Education record