Kalla Martinez Email & Phone Number

United States

Belen, New Mexico, United States

Albuquerque, New Mexico Area

Worked full cycle accounts payable including posting invoices, processing checks, and credit card account reconciliation. Ensured all charges were coded to correct GL accounts.Responsible for implementation of ne expense management system. Learned new system, set up data, created company training documents. and trained all card holders on new system.

Albuquerqu, New Mexico Area

Provided the Accounts Payable Department audit and control processes to mitigate risk and ensure internal controls are met for all AP processing.• Designed, implemented, and documented a new in house supplier statement audit process to recover unused, aged credits. o Provided analytics to identify target suppliers.o Created templates and workflow for process beginning to end, including tracking and reporting.o Researched and verified potential credits and posted to appropriate GL accounts based on recovery policy. Ensured journal entries were performed if transaction needed to be moved to a different GL account. • Improved process for auditing quality of broker invoice processing. Provided monthly audit and reporting and met with AP Team to provide feedback.• Worked various audit processes as needed including Supplier Maintenance, $100k Invoice, Duplicate Invoice, Segregation of Duties for AP Oracle access, and Returned Checks, Opening and closing AP periods in Oracle.

Albuquerque, Nm

Provided leadership to team responsible for processing an average of 22,000 accounts payable disputes per month. Oversaw tracking and resolution of issues and negotiated with suppliers on escalated or impasse issues.• Successfully led team through procedure and system changes during new ERP system implementation. Assisted in system testing and go-live readiness, addressing process issues, proposed process changes and manual work-arounds.• Supervised team during outsourcing of work to a third-party company. Created processes to fit new business model. Supported work-flow transition to new overseas team by travel and via webcast.• Created and implemented new position for EDI AP Problem Resolution focused on reduction of EDI rejection volume by communicating with internal and supplier EDI teams to facilitate resolution of invoice issues. • Led and participated in several Lean Six Sigma Kaizen process improvement initiatives after receiving certification in 2007.• Reviewed accuracy and completion of vendor master batches and manual payment requests to ensure they met compliance of internal and SOX controls before being processed.• Measured and reported performance metrics and identified areas for improvement.• Analyzed supplier accounts to review payment trends, reasons for debit balance, and missed cash discounts.

Albuquerque, New Mexico Area

Managed accounts receivable balances, reduced bad debt and improved Days-Sales-Outstanding. Worked with field sales and other internal departments to resolve customer disputes and collect outstanding balances while providing excellent customer service. • Supervised teams up to 15, responsible for hiring, coaching, development, feedback, time keeping and performance reviews.• Managed over $40 Million in receivables for 5000 customers. Responsible for monitoring aging reports and collection efforts to ensure team goals were met related to DSO, aging and late payment collections.• Collaborated with sales managers and directors by holding monthly conference calls to discuss customers with largest aging balances or DSO issues.• Communicated with customers to resolve complex problems and handle escalated calls.• Negotiated payment plans and managed credit limits to ensure company goals were met while building trust and rapport with customers.• Researched and facilitated resolution of aged invoices and chargebacks by working with Customer Service, Distribution Centers, Pricing and other internal departments.• Compiled performance metrics and customer aging reports and distributed to management and sales teams.• Forecasted monthly collection amounts. Reported on key customers affecting those amounts for month end and year end close.• Worked with management to ensure budged headcounts were met. This included reductions in headcount and adapting processes to handle increasing volumes with less people.• Excelled and was promoted in a fast paced department.