Kalpesh Chavan Email & Phone Number

Maharashtra, India

Vendor Process and Activities:o Invoice Verifications & Approvals: Ensure timeliness and accuracy in verifying monthly and quarterly invoices and provide approval.o Vendor Onboarding: Contact various vendors to obtain quotations and complete the onboarding process in accordance with the company's budget and requirements.IT Infrastructure Project Management:o Efficiently manage project execution and closure.o Ensure timeliness and accuracy in arranging and installing IT infrastructure, including internet connections, hardware, network devices, CCTV, and DVR/NVR systems.Effective Management of SSO IT Administration:o Assets Management - Created, Assign, handover, Scrap.o Asset Master Managemento Working on Ticketing tool in SSOApplication Control and Administration:o FieldEz• Timely handling of backend activities (ticket rollback, user management, Workflow, Expense)o Telephonic & Remotely Mobile Application Support for Stryker all userso Effective mobile app support and troubleshooting• Proficiency in Jasper server data handlingo Efficient management of open ticketso Improvements in application effectivenesso Cloud Agent – Ozenetel• Accuracy in agent creation, role mapping, and bill trackingo Timeliness in VPN setup and configurationo Odoo – Stryker CSAT▪ Successful CTI integration▪ Knowledge and execution of integration taskso Odoo - Esskay Engineering Administration▪ Precision in role-based user creation▪ Effective project and task management▪ Accurate handling of time sheet datao Odoo - Main Project▪ Comprehensive UAT for mobile and web apps▪ Effective issue resolution during UATMicrosoft 365 Administration:o Individual Mail Id and Group Id creation in Esskay.co.in domain for Esskay engineering userso MS Exchange handling for Mobile access policyWindows Server and Systems Administration:o Efficiency in Active Directory user and group managemento Accuracy in DHCP MAC filteringo Timeliness and accuracy in Group Policy and DNS mana

Provide on-site support and troubleshooting for HP processes.Manage laptop, desktop, and AIO parts replacement and ordering.Handle diagnostics and part replacements for warranty and out-of-warranty services.Coordinate with on-site teams and vendors, maintaining accurate records and reports.Utilize SAP CRM for call closing and reporting.

Delivered on-site support within ETA, troubleshooting hardware issues.Educated end-users and conducted system maintenance and repair.Managed Dell case closures using Dell EMC and TVSE applications.Coordinated parts collection and technical support with reporting.

Performed entry-level screening, LAN troubleshooting, and system repairs.Installed and cloned operating systems, tested hardware components.Fabricated desktops and laptops ensured quality assurance.

Configured and troubleshot desktops and laptops; installed and maintained software.Managed data backups, server mounts, and network configurations.Provided remote end-user support and maintained hardware/software inventory.

Diploma, Computer Engineering

B.Sc., It

S.S.C.