Special Agent Gergely Kalydi Email & Phone Number

Debrecen, Hu

Fixing things in the background anonymously

Budapest, Hungary

Finding path for export

C'mon Mcgregor.... fight!

Hungary

I led people, you've never seen before

I made lot of troubles... in the favor of development

I solved all the problems... like Mr. Wolf...

Budapest

Budapest

Hungary, Germany, Us

Manage the revenue accounting software maintenance team Hungary, ensuring that all operational and people related targets are met. 2nd and 3rd level application operation service Transition from the Germany to the Budapest Operation CentreEnsure the continuous maintenance and availability after transitionControl the level of resources required to deliver the services, ensuring that there is sufficient resource within the teams to achieve service requirements. Ensure that all relevant KPIs are defined, understood and operational SLAs are proactively monitored, reported upon and met. Optimize Service Quality and reduce costsManage client expectations and deliver solutions that meet these expectations.Define action items and promote improvement ideas in a systematic way in order to achieve bigger efficiency and productivity and high quality serviceSolve initiatives to implement new services, processes or specific requirementsManage relationship with the other Business Units responsible for the operation, based in Hamburg, Frankfurt and Dallas Lead, coach and develop direct reports to achieve effectiveness and continuous improvement. Set goals and objectives and delegate tasks with consideration and appropriateness, lead, motivate and manage a team of approximately 40 people. Active participation in ongoing quality initiatives at the desired level.

Hungary, Germany

Building up 3rd level operation in BudapestManage the interactions between the service partners Defining the takeover process for additional work packages Produce and present weekly and ad hoc KPI reports, Management and Service ReportsResponsibility over the shift Coordination of the daily work in the shift Daily maintenance of SAP applications and their servers

SAP Portal developmentSAP Basis administration, SAP portal administration SAP landscape implementation, Solution Manager administration Developed High availability services and its landscapeDatabase administration (ORACLE, MSSQL, MAXDB)Developed Transitions, migration and integration project plans Operating System administration (Linux, Window Server)Providing Oncall duty (7/24)

Hungary , Austria

SAP portal based business application development using java, htmlb and webdynpro technologies in the automotive industry. Providing proper software requirement and development specifications was part of my assignment.Technical coordination of Hungarian SAP Team: Small group (4-6) of IT operators and developers. We took care SAP infrastructure operation and SAP NW portal application operation in Salzburg, Austria Java development for swarovski.com in Vienna, Austria using Vignette framework working with Austrian and Swiss colleagues.Project Manager and architect of an PHP crisis manager software using Zend PHP technologies.

Business Analytics, Ba

Emba, Executive Mba

Activities and Societies: InnovationsLab Member

Master’S Degree, Mathematics And Computer Science