1. To design and agree on a Global Risk Framework customised for Make-A-Wish-International & its 42 Affiliate countries.2. Deliver MAW-INT Risk Management Framework to a minimum of TWO Pilot Affiliates. To include:- Provide insight into Risk Management at the agreed level- Provide Training & Coaching- Empower and instil confidence in the team3. Conduct full Affiliate risk assessment with its key stakeholders.4. Produce & present Risk Reports to the MAWI… Show more 1. To design and agree on a Global Risk Framework customised for Make-A-Wish-International & its 42 Affiliate countries.2. Deliver MAW-INT Risk Management Framework to a minimum of TWO Pilot Affiliates. To include:- Provide insight into Risk Management at the agreed level- Provide Training & Coaching- Empower and instil confidence in the team3. Conduct full Affiliate risk assessment with its key stakeholders.4. Produce & present Risk Reports to the MAWI Audit-Finance-Risk-Investment-Committee. 5. Identify Lessons Learned to improve delivery with other Make-A-Wish-Affiliates 6. Provide Professional Strategy & Governance expertise and ongoing coaching to the Affiliates.Summary of key phases and deliverables: A. DISCOVERY- Assessment of the current approach- Evaluation of Global Risk Data & Tools- Assessment of People SkillsB. STRATEGY- Agreement of Executive Sponsorship- Agreement on Risk Policy, Risk Framework & Risk ApproachC. PEOPLE- Agreement of engagement terms- Delivery of Learning & Development ProgrammeD. PROCESS- Implementation of a new risk management method- Delivery of new Risk ReportsE. TOOLS- Review options & develop new capability Show less

Delivery of Global Risk Framework For Make-A-Wish-International- Design of Framework to cover Make-A-Wish-Foundation across 42 Affiliate Countries- Process: Design and Implementation of End-To-End Risk Management Process - Tools: Design and Implementation of Tools- People: Design and Delivery of Learning and Development Programme- Creation of Performance Management Metrics and Reporting Regime - Embed Self-Sustaining Solution Project and Risk Management: -… Show more Delivery of Global Risk Framework For Make-A-Wish-International- Design of Framework to cover Make-A-Wish-Foundation across 42 Affiliate Countries- Process: Design and Implementation of End-To-End Risk Management Process - Tools: Design and Implementation of Tools- People: Design and Delivery of Learning and Development Programme- Creation of Performance Management Metrics and Reporting Regime - Embed Self-Sustaining Solution Project and Risk Management: - Design and delivery of Risk Management Frameworks- Design of an on-line learning and development tool (Applying 25+ years of experience)- Acquisition project: Dental Practice – Family project (Both of my sons are Dentists) - Acquisition project: Hotel (IHG Group) – On behalf of overseas clientsRole for Make-A-Wish-UK: - Creating “wishes” for children with life-threatening illnesses (25 events) - Public speaking at charity events to promote the work of charity- Visiting sick children and their families at home/hospital to create their magical “wish”- Help with logistics of implementing a “wish” and supply of professional services- Management Development Programme – Design and delivery - New skills gained: Completed Safeguarding Children Training (Foundation and Advanced levels)Business start-up: Events & hospitality – Signed up 15 overseas clients Show less

1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Türkiyea. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Türkiye with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other… Show more 1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Türkiyea. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Türkiye with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other Professional Strategy & Governance skills to support Make-A-Wish-Türkiye.5. To identify Lessons Learned to deploy during engagement with other Make-A-Wish-Affiliate Countries.6. To provide ongoing coaching & mentoring as agreed with Make-A-Wish-Türkiye. Show less

1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Belgium Southa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Belgium South with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To… Show more 1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Belgium Southa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Belgium South with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other Professional Strategy & Governance skills to support Make-A-Wish-Belgium South.5. To identify Lessons Learned to deploy during engagement with other Make-A-Wish-Affiliate Countries.6. To provide ongoing coaching & mentoring as agreed with Make-A-Wish-Belgium South. Show less

1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Mexicoa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Mexico with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other… Show more 1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Mexicoa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-Mexico with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other Professional Strategy & Governance skills to support Make-A-Wish-Mexico.5. To identify Lessons Learned to deploy during engagement with other Make-A-Wish-Affiliate Countries.6. To provide ongoing coaching & mentoring as agreed with Make-A-Wish-Mexico. Show less

1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Indiaa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-India with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other… Show more 1. To implement Make-A-Wish-International's new Risk Management Framework to Make-A-Wish-Indiaa. Provide an insight into Risk Management at an appropriate level.b. Provide training and coaching.c. Empower and instil confidence in the team.2. Conduct a risk assessment on Make-A-Wish-India with its key stakeholders.3. To produce and present a Risk Report to the Make-A-Wish-International Audit, Finance, Risk, and Investment Committee.4. To provide any other Professional Strategy & Governance skills to support Make-A-Wish-India.5. To identify Lessons Learned to deploy during engagement with other Make-A-Wish-Affiliate Countries.6. To provide ongoing coaching & mentoring as agreed with Make-A-Wish-India. Show less

Producing & maintaining governance frameworks for the management & control of shared ITC resources ensuring timely availability of key skills for Work Packages (WP) within the Client's Digital Services Transition Programme. Main outputs:- Work Package & Resource Management Process/Framework- Harmonising the availability, demand and allocation of resources to deliver Work Packages- Manage Work Packages ensuring Service Level Agreements (SLA) have not been contravened- Delivery of… Show more Producing & maintaining governance frameworks for the management & control of shared ITC resources ensuring timely availability of key skills for Work Packages (WP) within the Client's Digital Services Transition Programme. Main outputs:- Work Package & Resource Management Process/Framework- Harmonising the availability, demand and allocation of resources to deliver Work Packages- Manage Work Packages ensuring Service Level Agreements (SLA) have not been contravened- Delivery of weekly Work Package Report to show status of WPs across the Prgramme- Delivery of periodic performance reports ensuring Key Performance Indicators are met (KPI)- Chairing of weekly and monthly Review Meetings to discuss performance reports- Management of actions from the Governance Boards and Heads of Department Meetings - Risks & Issues Management for Work Packages - Quality Assurance & approval of implemented Work Packages ensuring requirements & benefits have been delivered- Delivery of Continual Improvement Initiatives- Support the PMO Lead in Strategic Transition Planning activities Show less

Producing & maintaining governance frameworks for the management & control of Projects within the Client's Digital Services Transition Programme. Main outputs:- Project Management & Governance Framework- Workstream, Programme & Portfolio Plans- Creating & Maintaining Service Transition Plans- Dependency Planning & Mapping- Risk Management Framework- Corporate Risk Reporting- Quality Assurance of Project & Programme Management Activities- Delivery of Continual… Show more Producing & maintaining governance frameworks for the management & control of Projects within the Client's Digital Services Transition Programme. Main outputs:- Project Management & Governance Framework- Workstream, Programme & Portfolio Plans- Creating & Maintaining Service Transition Plans- Dependency Planning & Mapping- Risk Management Framework- Corporate Risk Reporting- Quality Assurance of Project & Programme Management Activities- Delivery of Continual Improvement Initiatives- Delivery of Learning and Development Solutions Show less

Project: Design and deliver a risk management framework together with a learning and development programme to improve the skills of key stakeholders.Objectives achieved:1. To identify & agree on a method for the identification, quantification, mitigation & reporting of risks relevant to the Wish granting process2. To conduct a risk assessment using the agreed method, on risks relating to Wishes 3. To identify and agree on a method & tool for recording all of the items in… Show more Project: Design and deliver a risk management framework together with a learning and development programme to improve the skills of key stakeholders.Objectives achieved:1. To identify & agree on a method for the identification, quantification, mitigation & reporting of risks relevant to the Wish granting process2. To conduct a risk assessment using the agreed method, on risks relating to Wishes 3. To identify and agree on a method & tool for recording all of the items in objectives 1 & 2 above4. To create a Risk Report containing an analysis of all risk information 5. To do all of the above through engagement with key stakeholders (Wish Granting Team & Community Wish Granting Volunteers6. To identify and deliver a learning & development programme that will enable the key stakeholders to successfully implement all of the above actions Key outcomes achieved:a) Improved and consistent approach to risks managementb) Understanding of Risks Profile for all Wish typesc) Risks reporting toold) Risks registere) Identification of countermeasures f) Improved decision makingg) Stakeholder buy-inh) Improved skills Show less

Project & Programme Management Consultant at West Mercia Police: Producing & maintaining governance frameworks for the management & control of Projects within the Client's Transformation Programme. Main outputs:- Project Management & Governance Framework- Risk Management Framework- Corporate Risk Reporting- Delivery of Project & Risk Management Training- Delivery of Continual Improvement Initiatives- Delivery of Learning and Development Solutions

- Design, build, implementation & maintenance of Project Management & Governance Framework- Design, build, implementation & maintenance of Risk Management Framework- Corporate Risk Reporting- Delivery of Project & Risk Management Training- Identification & Delivery of Continual Improvement Initiatives- Design & Delivery of Learning and Development Solutions

Various roles working to deliver government contracts for Emergency Services including Police, Fire & Ambulance Services and London 2012 Olympic Games. Project Management, Portfolio Management & Control, Risk Management, Bid & Procurement, Organisational Development, Project & Risk Training, Quality Assurance, Marketing, Lessons Learned, Systems Development, Business Continuity, Customer Relations, etc.

Programme Office function - Planning, monitoring & control for a portfolio of Ministry of Defence (MoD) projects.Production & presentation of performance reports for projects, programmes & portfolio.Lead for risk management across portfolio.Training & development for project team.

Managing operations within a Call Centre tasked with the efficient handling of Operator Service Enquiries & Emergency Calls.Quality management & development of 100+ Operators.Interface with key customers from Fire, Police & Ambulance Services.